HP Deskjet 932C pulling back first page of print job

by psaulm119 Oct 8, 2008 2:43PM PDT

Whenever I try to print from the 932C, the first page comes out fine. However, the printer will pull that first page back, often to the point of wrinkling it, or even keeping the next page from coming out. When the next page is obstructed, I do get a flashing red light; other times, that first page just ends up very wrinkled, with no flashing light.

What can I do to prevent this?

Discussion is locked

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Printer glitch

by Phil Crase Oct 9, 2008 12:16AM PDT

First thing to try is to uninstall and then reinstall the software, once in a while errors occur, corrupted files, etc. Do you get any type of error message(s)? If you do you may have been gotten to by something such as a worm or virus.

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Nope

by psaulm119 Oct 12, 2008 10:39AM PDT

I uninstalled and then reinstalled, but there was no change--the first page gets printed just fine, then gets caught in the back when the second page gets printed.

There are no error messages (and almost always) no light flashing.

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Actions

by Willy Oct 13, 2008 2:10AM PDT

On that 1st page does it actually fall into the exit tray? Was a earlier problem maybe a paper jam before this issue arose? Answer these questions, maybe a clue.

tada -----Willy

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Did you ever solve this?

by AviJ Aug 7, 2009 11:39AM PDT

Hi, I've recently been experiencing the same problem. Did you find a solution for this?

Thanks,
Avi

HP Deskjet 932C pulling back first page of print job

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