I have a compaq and I was actually on the website the other day for technical information. Anyway all I have to say is that Im VERY impressed with the online customer support. Saves a lot of time hunting around the website or going on a phone.
people thinking about getting a new computer and customer support is a big deal...go HP/compaq!
I am just posting this for informational purposes and don't want to spark a war! I just went on Compaq/HP customer service site to chat with an online technician. I was asking about EM64T support for the SA4000T. The reply was very courteous, but it was slow. But picked up in the end. I did not recieve doa machines and didn't get the wrong specs. SO service has been great and so's reliability. And for those with HP/Compaq computers who have current 32-bit processors. The technician said that a bios update will be released in the future for Intel's 6xx processors. "Yes, sure it will be released in future. Research is being carried out to check it workability. I will forward your messages to our Research engineers and do my best to fasten the process." Good news! I think that compaq is going beyond their duty and making sure of future compatibility for its customers! I give this company a 8.0 out of 10.0 rating.
ROger

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