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General discussion

HP C6150 unable to scan, copy or send a fax

Mar 27, 2009 7:19AM PDT

I am using Windows Vista and HP Pavilion dv2000 with my HP Photosmart c6150. When I turn on the printer, the message "Unable to scan, copy or send a fax" pops up on the printer screen. I am unable to scan from the EWS, as well.

I tried to shut down printer with OK/Cancel/black/color twice as directed in another forum...to no avail.

Any suggestions?

Discussion is locked

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C6150
Jul 21, 2009 7:43AM PDT

I'M HAVING PROBLEMS WITH C6150. DID YOU SOLVE YOUR PROBLEMS ?