Windows 7 forum

Question

HP AP5000 Freezes At Windows 7 "Starting Windows" Screen.

HP AP5000 All In 1 POS System Freezes At Windows 7 "Starting Windows" Screen. Logo Doesn't Even Show.
Bios works and I can reach the F8 Windows Boot Options. All options freeze at the "Starting Windows" Screen.
The screen freezes and goes blank if I try to choose "Launch Start Up Repair".
Safe mode freezes once it reaches "CLASSPNP.SYS".
Ive enabled and disabled all bios settings.
Ive tried several dual core CPUs and a Celeron 400 CPU.
Ive tried different DDR2 RAM. Ive tested the RAM using both short and extended tests and it passed.
Ive tried 2 hard drives and they work in other computers fine.
No Bluescreen message appears.
Used a USB to load HP vision diagnostics, the ram test it passes.
Tried both 32 Bit and 64 Bit Windows 7 Versions.
The Fan revs gradually higher when frozen on the WIndows Startup screen.
Tried with and without Keyboard, Mouse, MSR and VFD Screen connected.
Any help would be greatly appreciated.

Discussion is locked
You are posting a reply to: HP AP5000 Freezes At Windows 7 "Starting Windows" Screen.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: HP AP5000 Freezes At Windows 7 "Starting Windows" Screen.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Re: freezes

In reply to: HP AP5000 Freezes At Windows 7 "Starting Windows" Screen.

How exactly do you mean "Tried both 32 Bit and 64 Bit Windows 7 Versions"? To install those on a hard disk they need a restart, so it seems that they won't even install succesfully.

Collapse -
Answer
Not a normal PC is it?

In reply to: HP AP5000 Freezes At Windows 7 "Starting Windows" Screen.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

GRAMMYS 2019

Here's Everything to Know About the 2019 Grammys

Find out how to watch the Grammy Awards if you don't have cable and more.