The last time I went through this one it came down to a few items. Spyware damage, registry cleaners, Mcafee or other packages "protecting" privacy or such, and other cleaner type programs.
Since there is so little to work with from the history of the issue I'm left with very few suggestions.
I have WinME. I have an all in one HP 1315. I have scanned with it before and then one day I can't. I cannot get the HP director to come up when I click it. I receive 2 error messages. Line 362, Char 4,Error Object required, Code 0, URL File//C:\Program Files\HP\DigitalImaging|bbfe\director3.htm. second Error message Line 9, Char 2, Error Object doesn't support this property or method, Code 0, same URL as before. The rest of the functions work on the printer. I have gone to HP's site and downloaded updates. Though I never saw anything for the error messages that I receive. I have contacted Windows support and they gave a truckload of stuff to try. I have uninstalled and reinstalled several times also. Nothing has worked to resolve this problem. How can something work just fine and then one day it doesn't? Any suggestions would be greatly appreciated.