The bad part about this is the USB connection fails too. To me that means a failed printer. I don't see any mention of printing from any other PC.
I am asking for help and I am asking people not to rant on HP. I want help and not a rant.
Our HP Officejet Pro stopped printing. The print button in Word says that the printer is offline. The router says the printer is online.
I went to the Printer under control panel and changed the settings to use printer offline and it didn't work.
I tried everything. I tried HP's instruction to turn the printer off and unplug it. They said to turn the computer off and on. I uninstalled and reinstalled the software. I restarted the print spooler in Windows 8.1.
I tried to connect this wireless printer with USB and the software and the operating system doesn't believe it is connected. Everything else on the USB connection works.
I can't print.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?