Hi Kim,
Are you using a desktop or laptop?
Are you able to use to down arrow key on any other webpage on the internet? Please try using the down arrow key on word or excel and check the functionality.
Please share the findings.
Thanks and Regards,
Appu S
I use Windows XP on a Dell PC and the Firefox browser.
For several months I haven't been able to use the down arrow in Adobe reader for PDFs. I had Adobe reader X and then upgraded to XI but that didn't help.
When I open PDF pages on the Internet I can scroll with the "bubble" in the middle and the up arrow, but not the down arrow button. I've always preferred scrolling with the down arrow. When I mouse over the down arrow, I get a double arrow that won't let me click on the down arrow.
Help appreciated. Kim

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