1.) Why do you want to uninstall it? Those shortcuts are for needed programs. Use them or not, they are also in the Norton folder in your Start, Programs listing. Refund? Not hardly. How do they know you're not still using it? Hopefully you're not going to try any of the free AV programs. They let problems in, especially in email. Fact.
2.) Installing ZA will automatically uninstall the older version. Uninstall the old version if you like first.
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I see that Norton AV has created several shortcuts all over my PC. There is a Symantec live update on my control panels, a Norton WMI update on Add/Remove programs and who know what else.... Should i use the uninstall icon on my Start/programs/? Or under the Add/Remove programs, where I will need to delete three Norton installed programs. Do you guys know if i cancel my membership early with Norton, do i get a partial refund?
Another question is with ZONE Alarm firewall. I got the new update saved in my desktop and it tells me that is going to install ZA. Now should i remove my previous ZA or will it update it automatically? Looks to me like is going to install a separate ZA, similarly like Ad-Aware does.......So should i uninstall the older ver. of ZA??