Windows Legacy OS forum


How to turn off MobSync.exe when it is not running

by associates76 / July 3, 2011 11:15 AM PDT


I have two questions I need some help with. I received a System Error message:
Source: System Error
Event ID:
Description: Error code 1000000a, parameter1 0000001c, parameter2
00000002, parameter3 00000001, parameter4 80702a16.

I wonder what I
should do. Is this to do with hardware issue?

I have also received some warning events with the following description:
Source: EventSystem
Event ID: 4356
The COM+ Event System failed to create an instance of the subscriber
partition:{41E9....}!new:{6295D-F2D-35EE-11D1-8707-00C04FD93327}.CoGetObject returned HRESULT 8000401A.

I looked this up on the internet and found - it's to do with offline
file sync or mobsync.exe. I went to check to see if MobSync.exe service
was running but could not find it in the task manager list.In the System
under Event Viewer.

Any help would be greatly appreciated.

Thank you

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All Answers

Collapse -
First step
by MarkFlax Forum moderator / July 3, 2011 9:35 PM PDT

try this;

Open your System Configuration Editor. To do that, go to Start > Run, type in msconfig and click OK, (for clarity, that is MSCONFIG).

When the editor window opens, go to the Startup tab and check down the list for mobsync. If you see it, remove the tick, then click Apply then OK. XP will ask if you want to restart the computer now, and that is up to you. When you do next boot up you may see an Information window telling you that you have started in Selective Mode. That message can be suppressed from within the window itself.

Does that work?


Collapse -
Does not work
by associates76 / July 7, 2011 10:54 AM PDT
In reply to: First step

Thanks Mark for your reply.

I did as you said. In the system configuration (msconfig), I found mobsync on the list but it was un-ticked the whole time. Hence, I do not know why I got the error message. Anyway, I have not received any more of that errors recently. I am not sure whether or not it sort of fixed itself already. But did not find any errors with that event id 4356.

Thank you

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