(sorry, I won't explain what FTP is. use google.)
The Word, Excel and PowerPoint files were created on a Sony Vaio using Win98 Japanese OS and the Microsoft applications, and are named in Japanese using hiragana/kanji text. Attempts to transfer the files to a WinXP Toshiba laptop fail with error messages, both over LAN or using USB memory stick. Changing the filename to English on the Sony prior to transfer results in successful transfer, and English named files also transfer successfully.
Is there a way to get the English WinXP OS to recognize Japanese file names?