Question

How to stop getting email from newsletters@cnet.online.com?

Jan 14, 2020 7:07PM PST

Hi I have a hotmail account and keep getting emails from newsletters@cnet.online.com tried adding to spam and blocking and reporting nothing stops them. Any suggestions and thanks.

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Hi DamienA01,
Jan 16, 2020 11:10AM PST

Can you let me know if these are in fact CNET Newsletter or spam like emails coming from our email address: newsletters@cnet.online.com ? CNET Newsletter will have our logo and content that is pointing to our site. Spam email will look like, well spam messages. Can you describe those email and let me know what they contain?

I have a few people reporting that they are receiving spam like email coming from newsletters@cnet.online.com but they are not CNET Newsletters. It maybe a case of someone spoofing our email address to make it look like it is coming from us but we are not sending those. We are still investigating those.

If the newsletter are CNET Newsletter you can unsubscribe from them at the link below the newsletter, if it's a spam message then it probably won't have an unsubscribe link.

Let me know what you are receiving. Thank you!
-Lee
CNET Community

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I have same spam emails as DamienA01 too.
Jan 16, 2020 12:24PM PST

I keep getting a lot of "newsletter@cnet.online.com" spam emails of different kinds.
It is not from original CNET.
The fake email using as "Home Warranty", "Miracle CBD", "Splash Wine", "Congratulations" "Body Health Weight Loss" "Healthy Blood Pressure" and more as senders from "newsletter@cnet.online.com" with the unsubscribe link that I've copy and pasted it.
[ https://storage.googleapis.com/ststs/2.html#r.php?t=u&d=131108&l=921&c=666695 ]
Plus more of different ones using the same unsubscribe links as mentioned above.
I've deleted it as it is a phishing scam to get more info.

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Thank you for this, Dave3695!
Jan 16, 2020 12:34PM PST

Do you think you can help me out and email me the email headers from those spam emails? Let me know and I will email you directly.

Hopefully you are able to help.

Thank you,
-Lee

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Hi Lee,
Jan 16, 2020 12:46PM PST

I can't help of stopping this spam emails.
Can I screenshot it? How can I forward these spam emails to?
And I don't want to show my email address here but I can forward it in private.
Regards,Dave

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Dave, I just emailed you directly.
Jan 16, 2020 1:21PM PST

Thanks!
-Lee

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Me too!
Jan 17, 2020 11:27AM PST

My hotmail is also being bombarded from the same email address.
If I block newsletters@cnet.online.com will I also be blocking legitimate emails from cnet?

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Re: block
Jan 17, 2020 12:18PM PST

Yes, the legitimate CNET newsletter I looked at comes from newsletters@cnet.online.com . So if you block that address, you block those also.

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Sorry about this situation, 4evrdrmn...
Jan 17, 2020 1:30PM PST

Several people have reported the same experience you are going through. I have seen several examples of these types of emails that is supposedly coming from us, and can assure you that these emails are definitely not being sent from us, but rather from spammers who are spoofing our newsletter's email address.

These spam emails seem to be only hitting Hotmail, MSN and Outlook.com email clients.

We are working with our newsletter delivery team to figure this out. Right now we are gathering all the details.

As for stopping these spam emails from coming in, unfortunately even if you do block our email address newsletters@cnet.online.com (since these spammers are spoofing our address), most likely those spam emails will still get through to your inbox and the legit newsletters from CNET will be blocked. Sad

This is a messy situation for us and all those of you affected. We are doing our to gather all the information and report them to those who can stop this from happening.

Hang in there. Again sorry that this is happening to you and others. It really sucks.

Post was last edited on January 17, 2020 2:11 PM PST

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cnet newsletter emails
Jan 18, 2020 12:24PM PST

I'm having this issue as well. The amount of spam/junk emails I'm receiving has greatly increased over the last few days and bulk of them show them having the cnet newsletter address. I also have hotmail.

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Answer
I am getting the same emails too
Jan 18, 2020 1:41PM PST

Been getting lots of spam saying that it is from newsletters@cnet.online.com but fairly sure it isn't but can't find any option to view the headers on hotmail to check

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Hi Timki0,
Jan 18, 2020 7:25PM PST

Here is how to get the header info in Hotmail:

How to Copy Header Information in Hotmail
1) Open the spam email in your web browser, on the right look for the 3 horizontal dots (for “more actions&rdquoWink and click it.

2) In the drop down menu presented, look for “View Message Source” and click it.

3) A dialogue window will automatically open containing the email header.

Let me know if that works for you.

Cheers,
-Lee

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Hi Lee
Jan 19, 2020 12:42PM PST

Same issue here, and more maddening that they are bypassing junkmail and going straight to the inbox no matter what I do.

I have headers for you, where can I send them?

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