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How to retrieve backup information from disk

Before my computer crashed, I had backed up everything, including tax records, How do I retrieve desired information without also retrieving unwanted information or settings? I'm not too familiar with the meanings of initials, so, thanks for using whole words to describe objects and actions.

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(NT) (NT) First we need to know how the backup was done

In reply to: How to retrieve backup information from disk

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Backup method

In reply to: (NT) First we need to know how the backup was done

Thanks for such a quick response! The backup was done by a "Signature Mini (F)" and then transferred to a disk. I'm concerned that the backup might contain some of the material that could have caused the original crash

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Is this the drive you backed up to?

In reply to: Backup method

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SimpleTech a fabrik company 160 GB

In reply to: Is this the drive you backed up to?

I couldn't open the file. The message, when I used any of the words, plus*, as instructed, was that nothing could be found. How would I 'browse' this disk? My computer knowledge is rather basic, but, I'm more than willing to learn.
Thanks, so much!

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According to the manual ...

In reply to: Backup method

available here:
http://www.simpletech.com/support/guides/user-guides/60000-00168-001.pdf

It says -
Viewing files in Windows
To access data on the drive, open My Computer.
Then, click on the Signature Mini USB 2.0 Portable Drive disk icon.


It also says -
SimpleTech provides customer support for the duration of the warranty period on this product, Monday
through Friday from 6:30 am until 5:30 pm Pacific Standard Time. Contact us:
Phone: 1-800-945-3444 or 949-477-7700
Web: Go to www.simpletech.com/support, click on ?Technical Support/RMA Request?,
then choose ?Need Technical Support.?
Manufacturer Warranty:
Signature Mini USB 2.0 Portable Drive has a three year warranty from the date of the purchase. Full details
available online at www.simpletech.com/support


Now, you say "The backup was done by a "Signature Mini (F)" and then transferred to a disk." - do you mean that the backup file(s) are no longer on the Signature Mini?

The backup software may only look for files on that specific drive that it backed up to. Why don't you share exactly what happens after you open the backup app and select to restore - What is "instructing" you to use the words plus*?

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Signature Mini F

In reply to: According to the manual ...

It will take a while for me to follow your suggestions. However, I did call the service number, immediately after the crash. I was told that they didn't know how to find my backup information and that wasn't their job. I also called Qwest and asked other knowledgeable persons. No one knew. That's why I contacted CNET. I will start from the beginning, as you suggested, but, it may take a day or so. I'll contact you, when there are some results. Thanks for being there!

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