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General discussion

How to restore missing registry key?

Apr 5, 2011 3:19AM PDT

I have Windows Vista home edition with Service Pack 2 installed on my laptop. I have a 32-bit operating system and an Intel Core Duo processor (T6400 @ 2.00GHz)

When I try to install NeatWorks for my scanner I get the error message:
"Required Registry Value Missing

Install has detected that you do not have an entry for the AppData value in your KEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders Registry key.

Microsoft SQL Server, a NEAT Receipts dependency, requires that this key be present. Please contact your system administrator to resolve this issue"

I have run Spybot - Search & Destroy and McAfee Virus scan and found no problems. I had viruses previously, though.

Also, when I go to Windows Updates it says there is one optional update for Windows SQL, but every time I try to install the update it fails and says Windows Update has encountered an unknown error: Code 84C40007

I need to fix this so that I can use my scanner again.
Please let me know if you have any advice.

Thanks!

Discussion is locked

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I wonder if
Apr 5, 2011 3:34AM PDT
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update
Apr 5, 2011 4:44AM PDT

I got the update to install, but that didn't fix the problem with the missing registry key entry.

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Re: missing registry key
Apr 5, 2011 4:48AM PDT

Have a look at another Vista PC and see if the contents are suitable to export it there and import it with you.
You can do minor changes with Notepad in the exported file.

Kees

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No access to another Vista Computer
Apr 5, 2011 11:04AM PDT

I don't know of any other computers with Windows Vista installed that I could get access to, so I don't have access to this file.

Any other suggestions?

Thanks.

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Are you sure about that message?
Apr 5, 2011 1:53PM PDT