A friend of mine installed my H470 (with bluetooth) on my Dell laptop. He set an access code...but forgot to tell me what it was. After deleting the printer by accident, I was never able to reinstall and connect the H470. Finally, with help from a "senior" tech at HP, I found out how to do the reset:
1) While holding down the green-lighted on-off switch,
2) press the "X" button FIUR times, and then
3) press the "down-arrow" button SIX times.
Then uninstall/reinstall the software. Can you believe this? Geez.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?