How to repair Picture It 2002?

That would make sense so I'll try your suggestion and let you know.
I will SOOOOO grateful if that solves it.

I really am lost without it.
Mark

How do I change the default Windows Explorer view before PIP2002 tries to "see" a file?
Is it under My Computer/Tools/Folder options/view and defaults there?

And if there is a corrupted file is there a simple way to see or find which one it is?

Many thanks for your wisdom
Mark

It is a bit like a catch 22. You need to open Windows Explorer and navigate to the folder with the corrupted files before you can change the "View" setting to List or Details. However, Explorer may crash because of any corrupted files before you can make the change.

What I would try is to set the view option globally. In Explorer navigate to any other folder, select "Details", (my choice generally), then open Tools > Folder Options > View tab, and click the "Apply to all folders" button, then Apply/OK if necessary.

If that works you should then be able to open the suspect folder without problems.Then your task is a process of elimination and one way I would try this would be to create a test folder, select and copy half the files from the suspect folder to the test folder, then change the view options in the test folder to Icons and see what happens.

Remove those copies from the test folder, (remember, copy, not move. This means you still have the originals in the original folder). Copy over the other half and test again.

Keep halving the selection until you narrow it down to the affected file.

After all that hope that this is the problem and there is not a problem with the application itself.

Good luck.

Mark

Sadly I'm not sure the Windows Explorer issue is the cause after all. I've done all you said but it makes no difference.

Whenever PIP has to look to my PC for anything it freezes and uses 100% of my CPU and the poor old hard drive sounds like it's going to have a heart attack.

The memory freeze/overload comes whether I:
a) When in PIP I try to "save as" anything....it can't find where to save something or even suggest a folder it might be saved in...it just never even gets that far and freezes with HD whirring when I click Save-As

b) If I open an existing PIP file (can only do this by selecting the PNG file and right click, open with: PIP2002) I can save this if I change a word, but if I either try to add a photo or "save As" another name, then I get a freeze and all my memory goes as it chews itself to a standstill.

So it feels like any need for PIP to "look" at my PC or other files causes a jam.

Nothing else is bust and my AVG licence and anti-virus scans are all up to date. No changes to my firewall or other programs...just PIP can't work with any file or other element I wish to add into a PIP file.

Does that make any sense?
And I thank you again for troubling to reply.

Cheers
Mark

It's a shame that this isn't a simple 'corrupted file' issue. It makes finding a solution so much harder.

As you say, Picture It is no longer supported by Microsoft so that is one hurdle. Finding a replacement application would seem to be an obvious choice, although I guess that would have its own problems.

One XP machine has no problems with Picture It whilst the other XP machine does. That might point to a problem with that other computer itself, either OS problems or early signs of hardware problems/failure.

Does the Event Viewer show any errors? To start the Event Viewer goto Start > Run, type in eventvwr.exe then click OK, then in the new window select Windows > Application or Windows > System, and look for errors. Google will help with identifying error codes.

I notice you said you have tried uninstalling then reinstalling PIP. Did you reboot the system after the uninstall? If not that might help as it resets and updates the registry and important/relevant system files.

I am not sure what else to suggest, other than a full reinstall of XP. Not something I ever really relished doing myself.

Mark

Sorry to read your reply but I could be wrong. Did you try it?
Bob