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Resolved Question

How to remove everthing on iphone

by Jul 23, 2014 1:45AM PDT

Hi there,

I have tried factory reset on my iPhone 4S a couple times, and every time the process stuck on a grayscreen, and nothing completed in half an hour. When I rebooted the device, no single piece of my information was deleted. I am wondering how to fix that problem? Is there any alternatives to the default method? Input will be much appreciated.

Discussion is locked

Franchesisgui has chosen the best answer to their question. View answer
10 Posts
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Best Answer

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You must erase everything on iPhone
by Jul 29, 2014 10:48PM PDT

With some professional iOS data recovery app, it can scan out all of deleted data and you can see what data still remains on the device and be sure that the files you previously deleted are no longer accessible or recoverable even with the latest software.When you plan to sell your phone, you never who will get it and what he will do with it. Therefore, you need to delete everything on your iPhone before selling it, for the sake of your privacy.

There are many methods in Google: http://www.safewiper.com/tutorials/erase-iphone-contacts-before-selling.html

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Good
by Alexlare Jul 29, 2014 10:54PM PDT

Thanks for your tips, I didn't yet know that deleted data can still be recovered by data recovery, that's really terrible!

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It works great
by Franchesisgui Jul 30, 2014 12:33AM PDT

Thanks for the helpful tip. Finally fixed the issue by following the tutorial.

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OT Anyone notice their logo in the upper left corner?
by Pepe7 Jul 30, 2014 12:41AM PDT

'Safe Wipper' ROTFL

Classic Wink

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Looks similar to this soft wipe product.
by r. proffitt Forum moderator Jul 30, 2014 5:32AM PDT
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Just noting
by Kees_B Forum moderator Jul 30, 2014 12:55AM PDT

If you by the program (it's nearly 40 euro's, so I expect more than 50 USD), you'll note that you buy a program called 'Wondershare SafeEraser'.

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And ...
by Kees_B Forum moderator Jul 30, 2014 5:19AM PDT

wondershare itself sells a one-day license (that's enough to thoroughly clean your iPhone) for half. That might be worth the price if you have really sensitive data on your phone and expect the next owner is an expert in data recovery, who has the software to read deleted data from it's flash memory.

Kees

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Answer
Before you go to the support counter.
by Forum moderator Jul 23, 2014 2:04AM PDT
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Answer
Factory reset with iTunes
by Jul 30, 2014 10:58PM PDT
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Answer
Erase your data easily
by Jul 30, 2014 11:00PM PDT

First of all prepare for back up your device. http://support.apple.com/kb/HT1766

Follow the steps
Go to Settings General Reset, tap Erase All Content and Settings.
# This will totally erase your device and turn off iCloud, iMessage, FaceTime, Game Center, and other services too.
# If you're using iOS 7 and find my iPhone is turned on, your Apple ID and password will be required. After providing password, the device will be erased and removed from your account.
Now when the device is turned on for the first time by the new owner, Setup Assistant will guide them through the setup process.

Important: Do not manually delete contacts, calendars, reminders, documents, photo streams, or any other iCloud data while signed in to your iCloud account, or the content will also be deleted from the iCloud servers and all of your iCloud devices.

Note: If you have purchased some items on your phone and haven't transferred these purchases to your computer yet, right-click the iPhone and choose "Transfer Purchases" to transfer the purchases prior to backup.

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