Dell forum

Question

how to reinstall windows 8 after total crash?

by qaziyahya / November 4, 2013 10:44 PM PST

Hi,
I have a dell Inspiron 15r 5521. My windows crashed beyond the system restore point and i don't have any backup, neither did i create any. My system doesn't boot at all. It just stays in a loop restarting and restarting all the while failing to boot. It just shows the logo for a while where the little circles are swirling, and then restarts. What are my options here? How do i get my system to run again?

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All Answers

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Answer
Contact Dell & get them to send recovery discs
by wpgwpg / November 4, 2013 10:57 PM PST

Have your Service Tag ready & contact Dell. For a small fee they should send you the discs to restore to factory settings.
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When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $70 these days and a really good FREE backup program is the Easeus Todo Backup Free which you can download from
http://www.todo-backup.com/products/home/free-backup-software.htm . That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.

Good luck.

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Answer
With a little bit of luck ...
by Kees_B Forum moderator / November 4, 2013 11:44 PM PST

you can boot from those recovery disks and there is no hardware issue and all will be fine, except that you lost everything you put on your PC yourself.

But with some less luck it doesn't work because there is a hardware issue. Only time will tell.

Kees

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Answer
Recovery partition?
by Bob__B / November 5, 2013 12:33 AM PST

Factory image restore.
RFM.......read the fine manual.
On this Dell machine I can access the thing via f8 at boot.
Ymmv.

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