I can't disagree with service on this as I write firmware upadater apps and it's a minefield. But there is one idea worth exploring. Does this dvd player offer a way to update via a CD?
If so, try that.
Hello, i tried to update the firmware of my HT-TX 35 dvd player but everything froze during the update.
I took the player to Samsung service and they told me to change the motherboard???
The service attendant told me he has done exactly the same thing as i did i.e trying to update the frimware via usb stick. I believe this is wrong the dvd player is already dead and the eprom should be reflashed, and they must have special devices for that.
The service attendant told me that they don't own one of those, so what happens if i have a power failure during a code update, buy a new motherboard, nonsense