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Question

Sorry I Figured It Out

May 6, 2020 2:03PM PDT

I can't get the CD/DVD drive to open on my HP Pavilion Gaming 690-0010 Gaming Desktop
I checked and it said that it was working properly
I was able to fix the above problem with HP tech support

Post was last edited on May 6, 2020 2:38 PM PDT

Discussion is locked

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Answer
so what was the fix
May 6, 2020 2:47PM PDT

share the fix for others who might have similar problems.

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I Didn't
May 6, 2020 3:48PM PDT

I didn't push on the raised area on the outside on the CD/DVD player
I pushed on every area except for that

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I had the same problem
May 6, 2020 4:04PM PDT

I had the same problem too before accidentally pressing the raised area on my computer Happy

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I'm Glad
May 6, 2020 4:17PM PDT

I'm glad that you were able to figure it out also
HAVE A GREAT DAY!!!! Happy