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General discussion

How to get your Sent folder from OWA to Outlook

Dec 2, 2010 9:51PM PST

My employer set me up with an Outside Web Access email account (OWA). It is tied to Outlook on the laptop at the office. At work I simply open Outlook and it downloads the emails from OWA. Any emails sent with Outlook get saved on the Hard drive and not OWA. On assignment at the customer location, I do not have access to my companies intranet system so I have to fo onto the "normal internet" and use OWA.

It can be very frustrating realizing that the POP3 account in Outlook is set up to only download the items from the OWA inbox and not the Sent box. So all those important replies that are lying in OWA's Sent folder are stuck there - unless I want to manually forward them to myself. Then, because they are forwarded, they will loose their original Date and Time stamp and will not be sorted in the date that I originally sent them - this can make it difficult to keep track of the email thread.

I did a few searches and came across a few forums where similar problems were being discussed. Cobbling together a few ideas I figured out a low-tech way of getting my sent messages from the Sent folder in OWA to my Sent folder in Outlook.

1) After I arrive back at my office I open Outlook
2) Let Outlook connect to your OWA account and download your OWA Inbox (as normal)
This will download all the Inbox emails including the ones that have already been read.
3) After downloading - Outlook should leave your OWA inbox empty.
If your inbox is still full then your email account settings need to be changed from IMAP to POP3
4) Open OWA to verify that your Inbox is empty.

Go back to Outlook
5) Create a new folder called @Temporary
6) Go to your Inbox click on one email and then press the keys Control and A to highlight all your emails (it may take a minute for the highlighting to be completed)
7) Drag the highlighted emails to the @Temporary folder.this will leave your Inbox empty.

Go back to OWA
Cool Go into your Sent folder.
9) Click on the email at the top of the Email list.
10) Scroll down to the bottom email and hold down the SHIFT key while clicking on the last email - this will highlight all your emails in that selection.
11) Drag the highlighted emails to the OWA Inbox folder.
12) You may have to repeat steps 8 to 11 to empty the Sent folder.

Go back to Outlook
13) Open your Inbox folder
14) Wait for all the emails from OWA to arrive in your inbox (verify that the OWA inbox is empty by refreshing the IE Window).
15) Click on one email and then press the keys Control and A to highlight all your emails (it may take a minute for the highlighting to be completed)
16) Drag the highlighted emails to the Sent folder.
Be careful here because if you drag and drop to the wrong folder they will be mixed up with everything in that folder and it will be a nightmare to sift through the emails to get them back again.
17) Go to the @Temporary folder you created earlier.
1Cool Click on one email and then press the keys Control and A to highlight all your emails (it may take a minute for the highlighting to be completed)
19) Drag the highlighted emails to the Inbox folder.


You have now got all the emails from your OWA Sent folder into your Sent folder in Outlook. Their original date and time stamps are intact.

Also, if your OWA account has a memory limit, you will have created more space.

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