Question

how to get the new videos on Cnet to work on my computer.

Since Cnet has changed to a new video standard I can't get the videos to work on my computer. I have already turned off the hardware speed core and it still doesn't work. Help if you can please.

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Answer
One has to wonder,

why there is no mention of the OS being used on this computer or which specific video's your are referring to.

More information please

P

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One has to wonder, sorry I'm 65 and not use to forums.

I'm using Windows 10 home with Chrome browser. I see the picture for all the Cnet videos but nothing happens. I click on the play button and nothing happens. I see the auto onoff blow the video screen but it is gray so I can't use it either. If you can think of anything else I need to describe let me know. Thanks for looking at my problem and please help if you can. Anyone, Please

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what browser?

what version of it? Look in the help under about to find that usually. Maybe your browser is old? If it's Edge, probably should add Chrome browser to windows and use that instead to view the videos.

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Re: Chrome

You use Windows 10 with Chrome. What happens if you use Edge or Internet Explorer in stead of Chrome?
And an example please (like: the video bottom right on page ...).

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edge player browzer

Well, it tends to start playing in Edge and Firefox but it breaks up badly. I made sure Chrome is updated to newest and I did turn off hardware speedup. Still no go.

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Mine as well

Mine as well

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Re: it starts playing but it breaks up

- Can you explain what that means?
- Are videos on Youtube OK?
- What speed is your connection (try at speedtest.net)?

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Cnet videos

On Microsoft Edge it will start the video but then as it goes along it starts faultering until it finally stops.
On Brave browser it works perfectly and yes they work on You Tube. But I still can't get them to run on Chrome. I really don't like the idea of changing my browser but if I have to I will.

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Answer
Solution to my problem

Well I did everything I could or I thought I did and nothing worked. So I decided to check another computer in our home and it worked on that computer with Chrome. So I went into the Chrome setting and put the revert to defaults and now it works fine. I may not know what happened to cause me the problem but I did fix it. Hope this helps someone else.

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