how to get sound on my headphones ?

Question

Question

how to get sound on my headphones ?

by cgodzillan Nov 25, 2015 6:39AM PST

HI,

i have a laptop that is new and working fine until today.
i have sound coming out of speakers but not on the phones.
when i plug phone jack i see the icon change. Headphone is detected. i see green light activity showing sound should be going to headphone but i hear nothing.
Headphones are ok (tested on something else)
i tried with other computer
here is a picture of how it looks :

https://lh3.googleusercontent.com/--wILEn2EoHk/VlWy9BRXsCI/AAAAAAAACPs/BwFibr6HJB8/s800-Ic42/sons.jpg

Discussion is locked

4 Posts

- Collapse + Expand Details

- Collapse -

thx but ..

by cgodzillan Nov 25, 2015 6:55AM PST

i'm not sure i can install other OS. i'm not a computer guru. I'm sure it's a windows issue.
i tried to restore last known settings but it didn't work.

- Collapse -

Re: Linux

by Kees_B Forum moderator Nov 25, 2015 7:16AM PST

No need to install it. Just run from the disk or stick you make witthout installing.

Download from http://www.linuxmint.com/download.php, burn to a DVD (as an image, not as data), boot from it, go into Firefox, play your favorite Youtube video and listen. That's all.

Kees

- Collapse -

problem solved for now

by cgodzillan Nov 25, 2015 11:55AM PST

HI,
so i did it and a miracle happened.
i installed linuxmint-17.2-cinnamon-64bit wich is the cinnamon version of linux ? dunno anyway.
booted from DVD. first installation didn't work and linux was stcuk. 2nd installation was ok and i went to firefox/youtube. There were no sound at all. from speakers or headphones. nothing worked. i tried to go to settings and search for stuff there... found nothing.
So i restarted computer to windows .. and miracle headphone sound is back (for the moment)

so yeah... thx for the idea !! now i don't know if i have to boot linux each time i have this bug.. i'll keep the DVD around.

Back to PC Hardware forum

Kees_B · Answer 1 · Nov 25, 2015 6:45AM PST

- Collapse -

Answer

Re no sound from headphones

by Kees_B Forum moderator Nov 25, 2015 6:45AM PST

First try if it works when you boot from a Linux disk or stick (easy to make and free).
Then, if it doesn't work there either, have it repaired under warranty (free also).
If it works in Linux and not in Windows, restore back to factory conditions and it should work again.

Kees

how to get sound on my headphones ?

CNET Forums

Other Forums

Forum Info