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Question

how to get rid of ginmaster on a smartphone?

by Nov 10, 2016 1:20PM PST

my wifes phone has ginmaster (according to Malaware\bytes)...
i select "delete" and the popup window says "go to folder /mnt/sdcard/ and select the following file funweather.apk"
clicking 'OK' takes me to a screen where i can select internal storage,

a search says "no files found"

(is it possible it came with the phone ?)

Lenovo A916
android 4.2.2

any and all help will make my wife happy and save me from a fate worse than death

jonah

Discussion is locked

11 Posts
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Clarification Request
Did you plug it's USB into a computer?
by James Denison Nov 13, 2016 10:19AM PST

If you boot from a Linux LIVE DVD or USB flashdrive, then the file manager in those systems can view the Android system folders, both internal and external.

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Answer
If you can't find a way
by Forum moderator Nov 10, 2016 1:33PM PST

I usually just factory reset the phone. Just like Windows, we only lose what we don't backup.

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Tried this method?
by Dafydd Nov 10, 2016 1:35PM PST
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I didn't
by r. proffitt Forum moderator Nov 10, 2016 1:42PM PST
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Probably best reading that Bob.
by Dafydd Nov 10, 2016 1:47PM PST

Dafydd.

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flashing the phones memory
by jonah_jones Nov 10, 2016 2:10PM PST

is way beyond me Bob...

but thanks

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I usually have to find more steps
by r. proffitt Forum moderator Nov 10, 2016 2:15PM PST

On XDA Forums when it's that bad an infection. Usually the carrier will do this for you if the factory reset doesn't clear it up.

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F-Secure safe
by jonah_jones Nov 10, 2016 2:04PM PST

will prevent it (gin master) installing, but won't erase it

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Answer
SD card
by Nov 10, 2016 1:37PM PST

Pull it out, put in computer reader port, or maybe you have an mobile USB reader to use, fine that folder, delete it.

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that was the first thing i tried
by jonah_jones Nov 10, 2016 2:12PM PST

i have a feeling it's on the internal memory of the phone and "untouchable"

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Answer
Android and clearing cache, etc.
by Forum moderator Nov 10, 2016 2:20PM PST
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