Windows 8 forum


How to get my HP started again.

by number1noob / January 19, 2015 1:33 PM PST

I was using my HP, I guess I had it on for a whole day or more then it forze. It wasn't reacting other than the mouse, but being impatient I forced a shutdown by holding the power button, I've done it before with nor harm done. But now it wont start. It will come on with the HP screen saying "preparing repair" then "run diagnostic" still on that HP screen then it will go to a blue screen with a restart option or advanced option that includes turn off, troubleshooting-restart, other devices like repair disc, and one more I forget. It was at night when this happened so I didn't let the computer continue what I guess was a diagnostic, which was just the HP screen with the loading circle.
Please advise

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All Answers

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turn it on, then use the reset button
by James Denison / January 19, 2015 1:42 PM PST

when it starts looping. If this is windows 8, a damaged hiberfile can get it stuck in a loop and the only cold start up now is from the reset button.

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couldn't find a restart bitton
by number1noob / January 20, 2015 12:31 AM PST

But I examined more of the option. Would a reset point work?

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restore point?
by James Denison / January 20, 2015 5:31 AM PST


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This is why I keep complete system backups.
by wpgwpg / January 20, 2015 12:42 AM PST

You might have to save your files, then restore to factory settings.
When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $50 these days and a really good FREE backup program is the Easeus Todo Backup Free. That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.
Good luck.

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my HP is now extremely slow
by number1noob / January 20, 2015 2:59 AM PST

My HP has gotten to it's log in screen. But it's taking 3min to respond to my actions, just as I write this it has logged on, the next step would be for it to go to my desktop screen.
Please advise I've not in countered this before.

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Give it time.
by R. Proffitt Forum moderator / January 20, 2015 3:01 AM PST

Some updates cause a really long startup. Tends to get better but imagine today's newer PC owners. I fear for Windows future as no one explains it all.

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