Windows 8 forum

Question

How to get my HP started again.

by number1noob / January 19, 2015 1:33 PM PST

I was using my HP, I guess I had it on for a whole day or more then it forze. It wasn't reacting other than the mouse, but being impatient I forced a shutdown by holding the power button, I've done it before with nor harm done. But now it wont start. It will come on with the HP screen saying "preparing repair" then "run diagnostic" still on that HP screen then it will go to a blue screen with a restart option or advanced option that includes turn off, troubleshooting-restart, other devices like repair disc, and one more I forget. It was at night when this happened so I didn't let the computer continue what I guess was a diagnostic, which was just the HP screen with the loading circle.
Please advise
number1noob

Discussion is locked
You are posting a reply to: How to get my HP started again.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: How to get my HP started again.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
turn it on, then use the reset button
by James Denison / January 19, 2015 1:42 PM PST

when it starts looping. If this is windows 8, a damaged hiberfile can get it stuck in a loop and the only cold start up now is from the reset button.

Collapse -
couldn't find a restart bitton
by number1noob / January 20, 2015 12:31 AM PST

But I examined more of the option. Would a reset point work?

Collapse -
restore point?
by James Denison / January 20, 2015 5:31 AM PST

should.

Collapse -
Answer
This is why I keep complete system backups.
by wpgwpg / January 20, 2015 12:42 AM PST

You might have to save your files, then restore to factory settings.
`
When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $50 these days and a really good FREE backup program is the Easeus Todo Backup Free. That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.
`
Good luck.

Collapse -
my HP is now extremely slow
by number1noob / January 20, 2015 2:59 AM PST

My HP has gotten to it's log in screen. But it's taking 3min to respond to my actions, just as I write this it has logged on, the next step would be for it to go to my desktop screen.
Please advise I've not in countered this before.
numbed1noob

Collapse -
Give it time.
by R. Proffitt Forum moderator / January 20, 2015 3:01 AM PST

Some updates cause a really long startup. Tends to get better but imagine today's newer PC owners. I fear for Windows future as no one explains it all.
Bob

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.