Spyware, Viruses, & Security forum

Resolved Question

How to fix laptop..some sites can not access

by Angelstarz / February 20, 2015 3:38 AM PST

I suspect a virus or malware because I can do lots of things but cannot turn firewall on and can not access cnet or trend micro or Microsoft to down load a virus program. Please help.. Have tried in Safemode did nnot work. Thanks. On tablet

Angelstarz has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by Angelstarz

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You use a bigger boat. (PC)
by R. Proffitt Forum moderator / February 20, 2015 3:48 AM PST

Grif notes using another PC at http://forums.cnet.com/7726-6122_102-5509131.html?tag=posts;msg5509131

Microsoft's Defender is ranked, reviewed poorly. Here's an example:
"
Pros: Easy setup; low performance impact

Cons: Very poor malware detection; no extra security features

Verdict : If you're relying solely on Windows Defender for your antivirus protection, you're anything but defended.
"
Bob

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more info
by Angelstarz / February 20, 2015 4:04 AM PST

Sorry I was not more helpful. Running Windows 7 64 bit, Dell XPS, use Microsoft Security Essentials. I am pretty good at maintaining laptop and do not go to sketchy sites. Now I am unable to run anything on laptop so is there a way to download help to thumb drive or? Thank you.

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Grif noted that at the supplied link.
by R. Proffitt Forum moderator / February 20, 2015 4:09 AM PST
In reply to: more info

If the damage is that deep that you can't follow Grif's advice, google this on a clean PC and make their bootable rescue CD or USB.

-> TrendMicro Rescue CD USB

Bob

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Where can I download TrendMicro rescue USB
by Angelstarz / February 20, 2015 5:15 AM PST

On their site and just can not find the right place to download? Thanks again

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Google says here.
by Dafydd Forum moderator / February 20, 2015 5:25 AM PST
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Re: rescue disk
by Kees_B Forum moderator / February 20, 2015 5:25 AM PST
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Thank You!
by Angelstarz / February 20, 2015 5:52 AM PST
In reply to: Re: rescue disk

Well my problem was I was trying to deal with part of this via a tablet then finally borrowed a family members laptop and maybe I was just blinded by frustration but could not find the place to download it, lol! So thank you Bob and Kees for being patient with my "issues". Have it on the USB and going to work on it now. Wink

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