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How to fix IE6?

by grandpaw7 / October 6, 2004 5:19 PM PDT

I can't use IE6 to go to http://support.microsoft.com bcause it won't open the text in most of the support items it contains. It will show the title but the text never appears.

So I tried IEFIX. I got a Files Needed message taht IEEXPLORER.EXE on Windows XP Home Edition Service Pack 1 CD is needed. It then asks me to provide the path where the file is located.

I really didn't know what to do. I went to Search to look for IEExplorer.EXE and it said the file was in C:\Program Files\Internet Explorer, and also it listed C:\Windows\Prefetch. I put in the first pathway as C:\Program Files\Internet Explorer\IEEXPLORER.EXE. And I tried the XP installation CD I have. I tried something else but I can't remember what. Anyhow, at some point I got a Copy Error taht Setup cannot copy the file DHTMLED.OCX. Again, I don't remember what I did but I got a message that FixIt had completed its task, or something like that. I still couldn't get to the ms support sites. So I got FIxit back and clicked the message "For Windows XP, click here to enable re-installation of IE". I got a message asking if I wanted to go to the IE installation site and I said yes. There, I was given the choice between downloading and getting the CD and I bought the CD. Then I shut down.

When I just booted up, I got a message that IE had ben removed from my computer and asking if I wanted to remove the settings I had. I said yes, not really knowing what I was doing. But then I found IE is still on my computer. But I still can't get to the ms support sites.

I realize that the best advice is to sell my computer and get a typewriter but with the used computer market being surfeited, I hesitate to do that. And anyhow, I couldn't use my new monitor with a typewriter. At least, I don't think I could.

I thought I'd leave things be till that IE CD comes in and then remove IE and reinstall it. But maybe there is something else I should try?

To newbies trying IEFIX: it ain't all necessarily downhill.

grandpaw

P.s. When I ran IEFIX, I didh't skip running SFC or reinstalling from ie.inf. Should I have skipped these?

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Re: How to fix IE6?
by grandpaw7 / October 6, 2004 5:29 PM PDT
In reply to: How to fix IE6?

I would like for this thread to be of use to Newbies who have need to use IEFIX. So maybe someone could chime in on what the Newbie who goes to IEFIX should do about the two options to skip. And perhaps about problems such as I had. When someone says, just do the IEFIX thing, it sounds nice and simple. The only time my computer becomes nice and simple is when its turned off. And even then its kind of scary.

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Re: How to fix IE6?
by Grif Thomas Forum moderator / October 7, 2004 12:39 AM PDT
In reply to: How to fix IE6?

Grandpaw,

Assuming you're talking about your Windows XP machine (you didn't tell us), then the best bet is to wait until you get the IE CD, although if you follow the instructions at the link below, you should be able to repair and reinstall IE 6. You will need the Windows XP CD though.:

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP

In regards to running IEFix, you did the correct thing by running SFC, etc. It's not that complicated. Simply run what is indicated.

ON the other hand, if you haven't installed Service Pack 2 on the computer, installing SP2 should update and repair Internet Explorer 6.

Hope this helps.

Grif

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Re: How to fix IE6?
by billzhills / October 7, 2004 12:55 AM PDT
In reply to: How to fix IE6?
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