Avast & AVG forum

Question

How to find proxy server and IP address for download of AVG

by sunsarah96 / November 25, 2011 3:12 PM PST

I have been trying to download the latest AVG antivirus free software. I get to the very last stage and am asked for my proxy server and IP address. Have googled how to find these (tools, internet optios...etc) and yet still cannot find this info. I have a vpn as live in middle east yet have turned this off thinking this was the problem. Can anyone help please? This is the only thing standing between me and the antivirus protection!

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Clarification Request
AVG.com
by KenHusveg / November 25, 2011 3:19 PM PST
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How to find proxy server and IP address for download of AVG
by sunsarah96 / November 26, 2011 2:56 AM PST
In reply to: AVG.com

Yes, I am. Still no luck.

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Re: How to find proxy server and IP address for download of
by Ondrej_AVG / November 27, 2011 2:31 PM PST

Hello sunsarah96,

Please be informed that AVG Online Installer is offered to our users by default. This small application gathers your request for installation (chosen components) and downloads only needed packages (components) to lower the amount of downloaded data. And this process can be blocked by used firewall application, then AVG asks by default for proxy settings...

Please enable AVG Online Installer in used firewall application or use offline installation package (contain all components and does not need directly Internet for finishing the installation) from our website (use 2nd or 3rd link according to your operating system).

What is the current situation?

Thank you

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