Are you downloading from AVG.com?
I have been trying to download the latest AVG antivirus free software. I get to the very last stage and am asked for my proxy server and IP address. Have googled how to find these (tools, internet optios...etc) and yet still cannot find this info. I have a vpn as live in middle east yet have turned this off thinking this was the problem. Can anyone help please? This is the only thing standing between me and the antivirus protection!