Computer Help forum

Question

How to find missing file

by kmetzger / July 3, 2013 10:40 AM PDT

I'm a computer dummy. I use Windows XP and a Dell Inspiron desktop. Recently I tried and failed to burn a DVD and in the process downloaded various programs that didn't work for me. I assume that my new problem is related to this failed attempt.
When I turn on my computer I get the following message:
Welcome to the Found New Hardware Wizard. This wizard helps you install software for: Intel G33/G31 Express Chipset Family.
The file igfxpph.dll on Intel Graphics Media Accelerator Driver is needed.
I've tried to follow the instructions to install it but don't know where to find the missing file. Help appreciated. Kim

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