name of the virus. They all have different removal processes. It would also help if you give some more details about your problem and your computer like it says in the note that was above where you posted your subject.

Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.