HP forum


How to disable Updates for HP Agent?

by srkoenig / January 6, 2012 3:47 AM PST

I have an HP pavilion d4100Y running XP SP2 (purchased in 2005). The "Updates for HP Agent" started running almost constantly a year or so ago (can't exactly remember when)despite the fact I first set the udates to "Never" run, then when that did not work I uninstalled HP Update. When I end the task from the Task Window, the program disappears from the list but comes back again at some point without my starting the Updates program.

The problem is that it consumes the lion share of the CPU (like 80-90%), preventing anything else from running. All other programs freeze when the Updates start. Very frustrating. Cannot get an answer from HP tech support who sent me to the HP support webiste where I spent countless hours trying to find any help -- I discovered that other people have this problem, but the "solutions" were not solutions.


Discussion is locked
You are posting a reply to: How to disable Updates for HP Agent?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: How to disable Updates for HP Agent?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Try the usual disable first.
by R. Proffitt Forum moderator / January 6, 2012 3:50 AM PST
Collapse -
What is the "usual disable"?
by srkoenig / January 6, 2012 4:00 AM PST

HP Updates allow the user to set the frequency with which the updates run. One choice is "NEVER", which I selected, but the update agent still ran -- all the time. I guess if you are referring to this as the "Usual disable" that would be true -- It does not work. I you mean something else, tell me what that is and I will try it.



Collapse -
(NT) Something else was at the link.
by R. Proffitt Forum moderator / January 6, 2012 4:02 AM PST
Popular Forums
Computer Help 51,912 discussions
Computer Newbies 10,498 discussions
Laptops 20,411 discussions
Security 30,882 discussions
TVs & Home Theaters 21,253 discussions
Windows 10 1,672 discussions
Phones 16,494 discussions
Windows 7 7,855 discussions
Networking & Wireless 15,504 discussions


Samsung Galaxy S8's major makeover

This year's flagship phone gets a sexy new design and Bixby, a house-made digital assistant.