If I click, Start, Help and Support, then enter ICF
The first item tells how.
BUT I'm unsure if this is your issue. The install of XP would not include Norton and frankly there are many items missing in your post. I can't ask all the questions to fill in all the missing pieces, so I'll just leave you to ponder "ICF" and hope you find your issue.
In closing, the Dell, with a stock XP install has been known to show no issue with Dell's ethernet card, but it didn't work until the owner updated the BIOS and installed an updated driver for the card. In no uncertain words, MICROSOFT doesn't do this for you and may not show any error that this work is needed.
Its still expected that OS installers "know" about such and their hardware.
I'm trying to help a friend set up a wireless shared DSL internet connection using Microsoft Broadband networking. There is a Base Station that goes between the DSL modem and the network card on the desktop, and a PCMCIA card that goes in the laptop to receive the signal from the Base Station. When I get to the point during software setup when it tries to setup up the base station I get an error message that says it cannot communicate with the Base Station and that I need to either disable any firewall running or reset the Base Station (I have reset the Base Station several times). I cannot seem to disable the firewall.
The desktop computer is a Dell Dimension XPS T700r with 700 Mhz, 80 Gig Hd, 128 Meg Ram, Windows XP Home.
I just finished wiping the HD and reinstalling Windows and all other software, setting up the wireless broadband was the last step. The computer is running Norton Antivirus which I disabled in msconfig. I tried to go into Start | Control Panel | Network Connections and disable any firewall there (The status line doesn't show any firewall, btw) but I can't get into the settings for the connection because it says it wont permit access. I do have administrator privileges.
Any suggestions would be greatly appreciated.