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Question

How to correct Windows 10 random restart issue

Aug 9, 2016 3:19PM PDT

At random, I will get a message saying "windows has run into a problem and will close in one minute" from which it will restart. Apparently this is common..how to repair?

Discussion is locked

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Answer
Here, at home and office this never happens.
Aug 9, 2016 3:35PM PDT

But all our machines are in top shape and we don't have iffy cracked software or use a registry cleaner.

To me, I've yet to find this is a Windows (XP to 10) issue.

Let's hear a lot more story.

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windows 10 random restart issue
Aug 10, 2016 12:22PM PDT

If you check the Microsoft forum you'll see this a persistent problem since back in 2015 with no apparent rhyme or reason, and the possibilities seem to be endless for tracking. Forum replies include:
bad drivers
cooling issues
problems with settings manager
automatic restart triggered with updates (the most prevalent)
and loads of other ideas.

I'm not a "geek" but have done some research myself to find this. There are a hundred entries of folks having the same issues, just with different symptoms. A guy who programs for my office said its an easy fix: go to an Apple machine and forget Mosoft. Just didn't want to give up that easily!

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Here, at office and home
Aug 10, 2016 1:16PM PDT

I must deal with 100+ machines and not seeing that issue on a daily basis. Once in a while we have an issue with a PC but we find something on the bench and no surprise it's usually in the list of things from your reply.

It's an industry issue in my view that such issues don't have a good diagnostic for everyday consumers. That is, I rarely can find what it is unless it's on the bench where we can go over the hardware and what's installed.

I agree it's a persistent problem. But can't agree it's a W10 specific problem.

-> I wish folk could tell more about the host PC. Sometimes I find an area to try either with a setting or a hardware change. Here we get to repeat a discussion about W10.

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Random restart
Aug 11, 2016 7:45AM PDT

The unit is a HP desktop with an intel Core 2 VPro chip. It is a factory refurb unit I've had for about a year, and has worked as requiired for the duration, except when it was upgraded (automatically) from W7Pro to W10. My inclination is to revert to W7.

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Small world.
Aug 11, 2016 8:04AM PDT

Until HP walked on a warranty on a new 3 month old laptop with a design defect, I bought HP without any reservations. Today I can't say the same.

If you feel it's W10, go back now. While the office and I moved to W10 wholesale even reaching back to ancient machines like a Dell 2006 E1505 2GB laptop 120GB SSD we're not seeing the issue you are having over dozens of machines.

I'm not there to go over your machine. Maybe it's this or that so in your case, go back.

I will share that a few machines did hiccup but we worked the list and are now all good.