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How to check state of the hard drive on HP laptop

by billinge6 / March 24, 2009 6:12 PM PDT

For a few weeks I have had some on and off problems with a black blank screen on boot up and wondered whether it might be a hard drive problem.
It is booting up OK at the moment.
Is there a way of testing the state of the hard dirive.
I am a beginner/improver who is willing to learn.
The laptop is now out of warrranty.
Model H P Pavilion dv9000 Series Notebook PC
dv9720ea
Product Number KMO43EA#ABU
Date Of Purchase 22/2/2008
Operating System Windows Vista Home Premium (32 bit)

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Actually I've run into this one.
by R. Proffitt Forum moderator / March 24, 2009 10:57 PM PDT

Do not delay in calling HP as they are replacing a lot of DV9000 series motherboards. It's not a bad machine but this is a sign you must make the call.

Sadly a few don't call in the failure inside the warranty and learn the lesson the hard way. Don't fall into that trap.

Bob

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Diagnostic for hard drive
by billinge6 / March 24, 2009 11:37 PM PDT

Hi Bob,
Unfortunately my warranty ran out towards the end of February and the booting up problem started after that.
In the first place before calling in a technician is there a diagnostic I can run myself to check the state of the hard drive.

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Absolutely.
by R. Proffitt Forum moderator / March 24, 2009 11:40 PM PDT

Google this -> Ultimate Boot CD

It has the usual tests. But you should have an offer to extend the warranty. Take it. You can figure about 300 to 600 for the repair. The warranty is much less.

Sorry to hear about your loss.

-> Just so you know. This issue usually shows up before the 1 year mark. Sadly many owners just reboot and don't call it in and delay till out of warranty. It's a hard way to learn the lesson about calling in trouble when it happens.
Bob

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Hard disc test shows it is defective and should be replaced
by billinge6 / March 31, 2009 3:10 AM PDT
In reply to: Absolutely.

Hi Bob,
I have to replace the hard disc but need advice about moving on to a different brand.
Unfortunately having been loyal to the HP brand for many years I am disillusioned with the HP products I have bought - Two successive HP Pavilion models have had disk and other troubles - have also had 2 successive HP all in ones which gave me endless problems - The present one keeps reinstalling itself and the scanner won't work but that's another story.
I am finding I am spending a huge amount of time dealing with computer problems (which doesn't go down well with my wife) I need to "get a life" so I have virtually reached the conclusion that it is time to move on from HP and buy another brand in the hope that I will get greater reliability but for me who knows little about computers it is difficult assessing what to go for.
I don't have any particular price range in mind ( or budget ) but the specification of my current HP Model dv 9000 series has been OK for my use and any input as to which alternative brands/models I should consider would be greatly appreciated.
Needs to be a laptop because of desk space limitations here at home and it is handy to take it to another room occasionally.
My use is home use ( some small amount of part time work use from home as I am beyond retiring age - i.e Word docs, excel docs and also ,email and surfing the net.

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Since HP does not make hard disks.
by R. Proffitt Forum moderator / March 31, 2009 3:20 AM PDT

Maybe you need to consider that it was the market that has demanded that laptop life spans fall to under 4 years to meet the market price demand.

If you want to longer lived laptops, consider what I think is the last bastion of 4+ year designs. It's the Toughbook.

Link -> http://www.panasonic.com/business/Toughbook/toughbook-products.asp

Bob

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