How to change Principal user

know the Admin password for the Admin (Principle User) account.
If that is the case, she will have some password resetting to do.

On the other hand, if the password is known, she only needs to log into that account and follow the instructions at the link that Bob supplied.

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That way, I don't have to ask for permission to make changes.
Bob

or knows the Admin password.

Or did I miss something?

P

The OP (original poster) needs to get back with if this works or not, then if not, supply the missing detail of OS X version so we can chat about what to do next.
Bob

I was able to unlock the preferences and have my husbands name listed as standard and me as Admin. But Comcast still won' t let me change it. I had a chat with someone today and they want me to call another customer service number for more help. So I will get back with you when I am able to talk to Comcast. Thanks for all the suggestions.

Good luck with Comcast Customer Support (an oxymoron) as they will run you ragged without actually doing anything for you.

I think we misunderstood what it was that you were trying to do in your original post, in that we presumed that you were trying to change the Users on your Mac, I see you did that easily and not that you wanted your Comcast account put in your name as the Principle User.

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I talked to Comcast Security section today and we were able to fix my acct so that I am the primary user. So thanks for the interest in my problem. I'm all set up now. TTYL
Barbwire

you obviously got one, of the few, good guys.

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