Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

How to backup to a Passport External Hard Drive from my old

Apr 22, 2018 6:24PM PDT

A couple of weeks ago, I noticed that my Seagate External Hard Drive (HD) wasn't working properly. I noticed that when a backup was supposed to occur, it wasn't backing up. So, I purchased a "My Passport 1TB External HD". I successfully uploaded the "My Passport 1TB External HD but, when I tried to get my PC to recognize this (for backup purposes) it won't and, still wants to backup to the former Seagate 1TB External HD (which I disabled). How can I get my PC to recognize "My Passport External HD" as the "correct external HD to backup on", as what I have been doing is "Manual Backups Daily", which has been successful to date. However it sure would be nice if the PC performed an "Automatic Backup like it was setup with the Seagate External HD that I set up 4-years ago. By the way, I am using Windows 7.

Thanks for whomever can help me out.

Discussion is locked

- Collapse -
Answer
Re: backup
Apr 23, 2018 12:51AM PDT

Apparently, you still run the same backup program, that you told to use that Seagate hard disk. Either tell it to use your new hard disk (the user manual or help of that program will tell how), or start using another backup program.
Didn't the WD hard disc come with its own backup software? Does that do what you want?

How do you mean you "uploaded" the drive? That's a very uncommon usage of the word "upload". Generally it means copying a file from your PC to some place on Internet.

And just asking: backup is necessary and it' s fine. But do you know how to get back data from your backup if needed?

Post was last edited on April 23, 2018 1:08 AM PDT

- Collapse -
Re: Backup
Apr 23, 2018 3:55AM PDT

Believe it or not, but I figured out how to do the backup. I don't know how many times I went into "Backup My Files" but, today something sure changed as my files did backup on the My Passport External HD.

Anyways, thanks for taking the time to help me out.