General discussion

How safe is online shopping?

Hi! My first post here and I'm not too sure if this is the correct place to post, but if you can help me out that would be great!

I'm thinking about buying a couple of hard to find books and cds online this holiday and I'm a bit hesitant about the safety of online shopping. My buddy tells me it not safe because people can steal your credit card and information on the web. Is this true?

I love the idea and convenience of shopping online, which definitely beats the crazy crowds now. So please if you can offer me some sound advice to safely shopping online or just staight up tell me don't do it, I would appreciate it. All advice and suggestions welcomed. I'm all ears. Thank you!


Discussion is locked
Reply to: How safe is online shopping?
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: How safe is online shopping?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Re:How safe is online shopping? - Part 1

Use a secure browser.
This is the software you use to navigate the Internet. Your browser should comply with industry security standards, such as Secure Sockets Layer (SSL). These standards scramble the purchase information you send over the Internet, helping to secure your transaction. Most computers come with a browser installed. You also can download some browsers for free over the Internet.

Shop with companies you know.
Anyone can set up shop online under almost any name. If you're not familiar with a merchant, ask for a paper catalog or brochure to get a better idea of their merchandise and services. Also, determine the company's refund and return policies before you place your order. These should be posted on the company's Web site.

Keep your password(s) private.
Be creative when you establish a password, and never give it to anyone. Avoid using a telephone number, birth date, or a portion of your Social Security number. Instead, use a combination of numbers, letters, and symbols.

- Collapse -
Re:How safe is online shopping? Part II

Pay by credit or charge card.
If you pay by credit or charge card online, your transaction will be protected by the Fair Credit Billing Act. Under this law, consumers have the right to dispute charges under certain circumstances and temporarily withhold payment while the creditor is investigating them. In the event of unauthorized use of your credit or charge card, you are generally held liable only for the first $50 in charges. Some companies offer an online shopping guarantee that ensures you will not be held responsible for any unauthorized charges made online, and some cards may provide additional warranty, return and/or purchase protection benefits.

Keep a record.
Be sure to print a copy of your purchase order and confirmation number for your records. Also, you should know that the federal Mail/Telephone Order Merchandise Rule covers online orders. This means that unless states otherwise, merchandise must be delivered within 30 days; and if there are delays, the company must notify you.

Pay your bills online.
Some companies let you pay bills and check your account status online. Before you sign up for any service, evaluate how the company secures your financial and personal information. Many companies explain their security procedures on their Web site. If you don't see a security description, call or email the company and ask.

Hope this helps Happy

- Collapse -
Re:Re:How safe is online shopping? Part II

hehehe almost the same Wink Grin but you're really faster than lightning Cool

- Collapse -
Re:How safe is online shopping?

Some of the tips for safety online shopping
1. Use a secure browser.
2. Shop with companies you know.
3. Keep your password(s) private. - Do not save password or do not use Auto-complete feature.
4. Keep a record
5. Keep your personal information private.
6. Look for a company's online privacy policy.
7. Make choices.

More at Shop Safely Online

- Collapse -
Re:Re:How safe is online shopping?

thank you for this great information. Wow those were fast responses!I do have another question though,what about when you hear about the news of companies being hacked into and all the buyer info are compromised? This is what scares me most.

- Collapse -
Re:How safe is online shopping?

By using secured servers and 128 bit encryption, online credit card purchases can be safer than using your card in a restaurant. The request for funds passes directly to the bank that issued the card, with the card number still in encrypted form. Only the institution that issued the card can see the number.

To further enhance the security of your online shopping, you can choose the security level at which Internet Explorer operates. Depending on the security level you set, you'll be notified if you're about to do something that might pose a security risk.

- Collapse -
Thank you, you have been most helpful!

Off I go to a new experience.

Happy holidays! Pete

- Collapse -
(NT) You're Welcome - Happy Holidays !


- Collapse -
How safe is online shopping?

Always use secured websites when you are transferring funds via the site.

CNET Forums