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General discussion

How long does it take to download IE7?

by Jane917 Oct 22, 2006 12:59PM PDT

I have been installing IE7 on my desktop Dell XP2 for almost 3 hours. There is no whirring from the hard drive indicating anything is happening. Does it really take this long to download, or is something amiss? I am just about ready to abandon the whole thing. Jane

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4 Posts
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Download or install?
by John.Wilkinson Oct 22, 2006 1:36PM PDT

IE7, if downloaded from Microsoft, is 14.8MB in size, meaning if you have dial-up it should take a half hour to an hour to download. On the other hand, if you are installing IE7 it should take less than 5 minutes. If it's taking longer I would cancel the installation and try again. Note that some security software (such as Webroot SpySweeper) may interfere with the installation so you'll need to temporarily disable it to proceed.

John

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Install
by Jane917 Oct 22, 2006 1:52PM PDT

I was downloading from the Microsoft site. I do not have dial-up, but a high speed fiber connection. I finally gave up after 3 hours. I still have the install folder on my desktop to try again sometime. I disabled my NAV. I don't have SpySweeper. I am not getting any error messages....just a continuous updating bar.

Jane

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Firewall?
by Jane917 Oct 23, 2006 12:36AM PDT

Should I be disabling the Windows Firewall? The installer says to disable the virus protector, but says nothing about the Firewall.I can't think of anything else that might prevent the installation. Jane

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No...
by John.Wilkinson Oct 23, 2006 1:45AM PDT

During installation IE7 must be able to connect to the internet for validation and the download of updates, so it cannot be blocked by your firewall, but you should not have to disable your firewall during installation. Disabling your firewall leaves you vulnerable and is never a wise option.

Aside from that, make sure that Internet Explorer is not running when you try to update and that NAV's real-time protection is completely disabled. (Sometimes it doesn't close as it should.) Something you can try is restarting your computer and during boot press F8 to enter "Safe Mode with Networking." Only requires processes/programs run then, meaning nothing should be interfering with IE7's installation then.

Let us know how it goes.
John

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