Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Resolved Question

How I can reinstall my laptop if OS CD is damaged?

by Aug 29, 2012 10:43PM PDT

Hi!
I'd like to reinstall MS Windows XP Media Center Version 2005 with update rollup 2 on my DELL Inspiron E1750, but the operating system installation disc appears damaged, do not read the data. Is it possible to restore the CD disk. May be I can it download from your site or otherwise. I contacted with Microsoft and it said because version of Windows is OEM, then I ask to the computer manufacturer. What advice would you give me, how to I can reinstall operating system?
Thanks.

Discussion is locked

Duna007 has chosen the best answer to their question. View answer
3 Posts
- Collapse + Expand Details

Best Answer

- Collapse -
Re: damaged disk
by Forum moderator Aug 29, 2012 10:50PM PDT

The best advice: ask Dell Customer support for a replacement CD.

Are you sure it's the disk that's damaged. Just as well it could be the drive. The things to check:
- Is the drive the first boot device?
- Can you boot from this disk on another PC?

Kees

- Collapse -
damaged disk
by Duna007 Aug 29, 2012 11:05PM PDT

Thanks for advice! I try ask.
Yes, I am sure CD is damaged, I can not boot on another PC.

- Collapse -
Answer
A few comments.
by Forum moderator Aug 30, 2012 2:18AM PDT
Back to Dell forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info