Really appreciate this! I'm at "wit's end"....need, if you will, guide me along. My laptop is a Dell Inspiron
1525. Printer is Canon MX390 series (multifunction). Attached to laptop by USB, printer works fine.
At present, printer is unplugged from laptop. In control panel I've deleted everything I can see and think
of related to the printer. The Printer folder is empty. The Device Manager folder shows under "Universal
Bus Controllers" seven (7) listings of "Universal Serial Bus (USB) Controller" and seven (7) listings of
"Unknown device". How explain that? Everytime I reboot I get the message, "Found New Hardware -
Windows needs to install driver software for Universal Serial Bus (USB) Controller". When I follow the
instructions to locate and install driver software I'm told to insert the disc that came with the device. I'm
away from home and don't have access to the disc for either my laptop or printer. An unsolvable dilemma?
Respond, if you will, please...and, again, thanks!