Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

How do you connect to the Internet from home?

Apr 20, 2006 3:54AM PDT

How do you connect to the Internet from home? Please tell us which ISP you use and if you're happy with it.

Dial-up modem
Cable modem
DSL/ADSL
ISDN
Satellite
I connect from library/work/school
Other (please tell us how you connect)

Discussion is locked

- Collapse -
DSL All The Way - Cable lines are shared
Apr 21, 2006 12:17AM PDT

Upon moving to a new city here in California, I chose to try a cable modem (Comcast) and to my dismay...Comcast's server would go down quite often. It would go down between 4-8 hours! I would complain and kept getting the same answer....Sorry, we are trying to fix the problem. I decided to switch back to SBC DSL. Before my move I used dsl for 3 yrs and during that time SBC's server did ''NOT'' go down! I would also lose download and upload speed during the time period of 5pm - 9pm with cable. This is very important as I'm a photographer and am constantly uploading and downloading photos. With DSL I don't lose speed no matter what time of day it is...!

- Collapse -
AT&T DSL
Apr 21, 2006 12:26AM PDT

I used to have Charter Cable, which was excellent, since we moved to a new neighborhood we have AT&T DSL. Speed is alright, too bad it keeps on disconnecting my VPN connection. I bought a new wireless Pre-N router to replace my D-Link router but it still disconnects. AT&T ofcourse cannot find anything wrong with the DSL line... Too bad there is only Adelphia in our neighborhood which is very very expensive... Sad

- Collapse -
Att is ripping us off on speed
Dec 8, 2008 1:29AM PST

I am wanting everyone to know that ATT DSL can give you more than 6mb of download. I had my internet service disconnected and called to have it turned back on. I paid my past due amount and service was restored in about 5 days. Upon entering my user name and password, I configured my modem to find that my connection speed was 8mb download and 512kb upload. I found that it was strange knowing that the highest speed they say they offer is 6mb. I recently had my service turned off again and this time I had 3mb download speed after paying past due amount. I am here to say one thing and that is ATT can offer more speed because I was running 8mb for over a month and the connection was great. I urge everyone that has their service to ask how this can be and all we get is a max of 6mb. They want to pay you money to switch but can not offer the speed that cable has. Today I called tech support about matter and what I can do to get my 8mb of speed back and the tech support guy disconnected our conversation and sent me back to main menu during my call. He also stated "You must have had a business account". I am telling you that there is no way that they don't know what happened and I got the run around with 3 different people all of them transferring me from one to another. Any time you order service your phone number tells them if you are a residential or business customer. Why would he state such a thing. I just want you to know that if people call knowing this that we can probably be offered more speed than 6mb. I had 8mb and I know that it is possible. Also if I ran 8mb as a residential customer why can't all customers get it. Spread the word that ATT is holding back on broadband speed

- Collapse -
How do you connect to the internet from home
Apr 21, 2006 12:34AM PDT

I am connected via cable modem. The ISP is Optimum Online provided by Cablevision. Cable service is fairly consistant but customer service leaves a lot to be desired.

- Collapse -
Roadrunner
Apr 21, 2006 1:04AM PDT

Yeah, I had a tv/broadband package, but I was paying about $100/month. Had great speed, but when I decided to cut out the tv subscription, my broadband speed dropped alot too.
Im thinking of going to dsl or even back to dial-up.

- Collapse -
FIOS
Apr 21, 2006 12:34AM PDT

I have the fiber optic connection for my telephone and internet connection. It is 6Mb/s down and 2 Mb/s up. It has never failed or degraded in the 10 months I have had it.

In the adapter box there is a connection for TV. I am looking forward to when Verizon is allowed to provide it.

- Collapse -
Cable modem
Apr 21, 2006 12:38AM PDT

I use cfl.rr.com Generally its fast enough for my purposes but on weekends it is noticeably slower.When thier is a problem they can solve it and if not send a tech. out to check.Dan

- Collapse -
AT&T WorldNet Dial-up (Why I Don't Have DSL)
Apr 21, 2006 12:51AM PDT

Years ago, I chose AT&T WorldNet dial-up, because it was highly rated by J.D. Powers. It's about as good as a dial-up service gets.

I would love to have DSL, but it strikes me as being just too expensive. The "low advertised prices" that I have seen require an expensive bundle of services, and/or only last for 6-months or a year. After that time period, the price shoots way up.

- Collapse -
SBC Yahoo DSL
Apr 21, 2006 2:35AM PDT

I've had this service at home for about 3 years now and it's been very reliable and reasonably priced. Charter is available in my area, but they don't offer the connection deals that SBC offers, plus I believe I'd have to also upgrade my cable service to digital in order to get that - so there's even more $$$ I'd have to pay out.

- Collapse -
cable from CableOne, $40/mon, very fast
Apr 21, 2006 12:55AM PDT

wish it were cheaper!

- Collapse -
DogLegs Satellite
Apr 21, 2006 12:58AM PDT

I live out in the hills of Tennessee, no cable, no DSL so I had to live with dial up or go satellite.
Luckily for me I am a Kim Komando follower and she recommended DogLegs. These guys are great! They are real people who care about their customers and will go out of their way to help with any problems you may have. My connection is 300 Kps. The only downside is my upload speed, it is about 39Kps

- Collapse -
Internet connection
Apr 21, 2006 1:00AM PDT

I use Verizon DSL and am very satisfied with it. It's fast, (2.4 mbps), resonably iniexpensive (29.95 / month + taxes) and you can still use your phone. The last item is what sold us.

- Collapse -
Type of Internet Connection
Apr 21, 2006 1:11AM PDT

I have Bell Sympatico for my ISP and find it reliable and fairly quick ( quicker would be high speed but it's too costly for my needs). I also have found them to be very efficient on the rare occasion that I have needed technical support.

- Collapse -
How do you connect to the Internet from home?
Apr 21, 2006 1:35AM PDT

After 30 years with the same company, I transferred to Houston, TX ...16 years ago I used Dial-up then ISDN when it first came available to the public (what an improvement over dial-up), I then began using RoadRunner through Time Warner's Fiber Optic Cable Business Package with a T-1 connection... I have been extremely happy with them over the past six years.

- Collapse -
connecting to internet
Apr 21, 2006 2:05AM PDT

ISP used is Toast.net. great company and great service for a very low cost.

Dial up modem from home ---forced to use Qwest Telephone = hate the company = HORRIBLE SERVICE Am told they are ONLY REQUIRED to give me good Voice NOT GOOD DATA connections. They have no intention of improving service in my area, which is rural NM.

Sometimes get up to 19 kps, yep KPS, but only on exceptionally good day or rather minutes. Usually only 13kps.

- Collapse -
Connect to Internet
Apr 21, 2006 2:06AM PDT

Via Insight cable - performs very well, just wish the cost was lower, $34.95/mo after $10 multi-service discount.

- Collapse -
Cable Modem internet connection
Apr 21, 2006 2:10AM PDT

Have had BrightHouse for 3 years now, and cable modem service and performance are THE WAY to go! Much faster than local DSL capabilities.

- Collapse -
How do you connect to the Internet from home?
Apr 21, 2006 2:25AM PDT

Cable/Comcast

- Collapse -
(NT) (NT) Comcast Cable Modem - never had a problem NT
Apr 21, 2006 2:28AM PDT
- Collapse -
How you connect to the internet
Apr 21, 2006 2:46AM PDT

I use at@t or sbcglobal.net dls and love it.

- Collapse -
I connect through DSL (4096 X 640)
Apr 21, 2006 3:05AM PDT

i use tiscali as ISP and compaired to my previous ISP versatel (tele2) it is a big plus in performance etc

- Collapse -
how I connect to the internet
Apr 21, 2006 3:06AM PDT

at home I connect to the internet with a dial up provider. When I am away from home on the road I connect by wireless high speed. I am very unhappy with dial up but that is the only thing available with the exception of satellite and that is to expensive for me no more than I use the internet.

- Collapse -
You Can't go wrong with Cable.
Apr 21, 2006 3:25AM PDT

My ISP is Cox High Speed and it is GREAT!!! they warn you by phone or email when the service is going to go out in the near future and deserves an award... oh wait.... it has gotten many awards from JD Power, PC Magazine, and many other different companies.

- Collapse -
Cable rocks vs. Dial up
Apr 21, 2006 3:30AM PDT

Earthlink is my ISP. Could have chosen RoadRunner or AOL, too, from Time Warner. I liked the J.D. Powers ratings for Earthlink back in 2002, plus the lower cost vs. RR and AOL (even though Time Warner is the Earthlink carrier in NE Ohio), when I made the jump from Verizon dial up to cable. I'm VERY SATISFIED with Earthlink. Just an FYI: I have VoIP (very pleased with Quantumvoice). Also, I need speed for downloads due to business (in-home office); dial up is way too slow. DSL is available from Time Warner, but I'd need to see/hear a good arguement to convince me to switch to DSL since I don't care about the availability of 300 TV channels, movie channels, etc. I'm still running a 6 year old system with Windows ME (I felt Windows XP wasn't worth the investment 2 - 3 years ago so am waiting for VISTA to prove itself after release to the public), which I've tweaked a bit, and keep it clean -a real must with 512 MB RAM vs. factory 64 MB.

- Collapse -
Internet
Apr 21, 2006 4:39AM PDT

I connect with a modem 56K.
It's slow but I have no choice! We can't get DSL etc. because we live in an area where it is not available yet. It's frustrating because just down the street they can get it!
Paul

- Collapse -
How I connect
Apr 21, 2006 4:40AM PDT

I connect by fixed base wireless offered by KVNet here in Elizabethtown, KY.

- Collapse -
I Connect with, AOL,Through Verizone DSL
Apr 21, 2006 4:56AM PDT

I Think It is The Greatest thing since White Bread,
AOL 9.0 SE is Great,
The Security Suite they supplie works just fine, I like The Instant Updates, and the Soyware Protection.
And Windows Auto Updates is all right all so.
ONE HAPPY CAMPER, B.WOODS
PS, I CONNECT FROM MY HOME.
In The Comfort of My own Little Space.....8-)

- Collapse -
I Connect with a Dial-Up Modem
Apr 21, 2006 4:59AM PDT

I use a dial-up ISP called Mailaka.net. They have many phone numbers all over the country and their price is very, very reasonable. I have never failed to get a connection; unlike the situation with my previous ISP - which cost more.

- Collapse -
Connecting to the Internet from home
Apr 21, 2006 5:01AM PDT

I connect to the Internet from home via dial up. My ISP is LocalNet Express and I'm very unhappy with it. Unfortunately, I live in an area where that is the only service I can get. It's slow, I get knocked offline and I can't get enough speed from them to access a lot of websites. I hate it but I doubt if there will ever be another choice for me.
Pam

- Collapse -
ISP Time-Warner Road Runner cable/wireless modem
Apr 21, 2006 5:08AM PDT

I use Time-Warner Road Runner cable/wireless modem to connect to the internet. It is a fast, trouble free service. My only complaint is that I receive a lot of unwanted junk mail.