Question

How do I track phone orders from a website without ecommerce

My client and partner in an upcoming upscale retail site takes all his orders from phone calls and emails, and wishes to NOT add an 'add to cart' e-commerce solution to the site. He wants all customers to continue to ONLY order by phone or email, as they have in the past. My question is how can I be sure he is paying me my percentage of website sales accumulated with him being the only one keeping track of phone and email orders, if at all? I have looked into things like Google Voice (filtering all sales calls through a Google number we can track), but does anyone know of another way for us both to keep track of what sales are calling/emailing in from our website? He is paying me for a percentage of website sales, NOT one's that come in to him directly. HELP!!!

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Answer
You're right to call this out.

Sounds like they are already hiding sales. They would be resistant to having sales orders written or logged for fear of verification and more.

Maybe it's time to find a new outlet?

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Think I found an answer

I talked to my hosting provider, and later today I am getting a call from one of their web developers. I figured out I can add a button to the products that says "Order Now", and when they click this button the actual phone number and email address comes up for them to actually call/email in their order. This button (or each individual product page it takes you to) can be tracked so at the end of each month I can bring a quantitative list of all the potential orders I have tracked to compare to his list of all the actual sales he accumulated, then all my bases are covered and provable.

Thanks for your input, R. Proffitt.
Russ

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