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How do I stop Windows Installer "Roxio Media Manager.msi"

Jun 16, 2009 1:20AM PDT

I am using a Dell Inspiron 530 2Gig Ram and XP Pro. I had to do a system restore, which seemed to work fine. Now I am getting a popup message all the time looking for a file called "Roxio Media Manager.msi". I can't find the file on the CD, and I have uninstalled and re-installed the Roxio Creator & MyDVD 9.0 DE program several times. I can't find a tech. support number, they just tell me to contact Dell. (but I am out of warranty) Looking for a way to fix this without re-formatting the PC. Any ideas?

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Comments
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do you...
Jun 16, 2009 1:56AM PDT

have any Blackberry software installed?

Jeff
Windows Outreach Team

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BlackBerry Software installed
Jun 16, 2009 2:43AM PDT

Yes I do have BlackBerry Software installed. Is that causing the problem?

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Check this out then
Jun 16, 2009 3:04AM PDT
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Let's kill it.
Jun 16, 2009 2:45AM PDT
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How do I stop Windows Installer "Roxio Media Manager.msi"
Jun 16, 2009 5:38AM PDT

It has been fixed!!! I had to put in the BlackBerry Install CD and point the installer to that file on the CD. Thank you for your help CNET FOLKS!!!!

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which file?
Jul 1, 2009 4:17PM PDT

which file on the blackberry cd did you link to? thanks.

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Roxio issue
Jul 1, 2009 10:28PM PDT

I did a search on the BlackBerry CD for: Roxio Media Manager.msi

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thank you sir
Jul 3, 2009 9:15AM PDT

worked like a charm....problem solved.

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Roxio Media manager
Dec 1, 2009 12:51AM PST

Hasn't woeked for me! (I installed version 5.01 for my BlackBerry).
The installer doesn't recognize the .msi file in my CD (originaly for v 4.0).
Any clue?

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Roxio with 5.01 Blackberry
Jan 12, 2010 5:00PM PST

I have the same problem when I installed the 5.01 BB. Roxio does not recognize the .msi on the Blackberry CD. Any suggested resolution to correct?

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re: Roxio with 5.01 Blackberry
Jul 14, 2010 11:29PM PDT

I had the same problem with two diff cds, one fore 4.6 and one from my new Bold 9700 with v 5.0. The 4.6 one did not work, but the 5.0 one did. Luckily I had the CD. I would suggest you try to download the full install package for 5.0 and then unzip and find the roxio..msi file. Mine was in E:\files\exec\bbinstaller\

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How do I stop Windows Installer "Roxio Media Manager.msi
Nov 8, 2010 7:59AM PST

thanks so much man, this problem was driving my mother crazy and i was able to fix it with your advice.....

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Roxio Media Manager pop up
Feb 25, 2010 1:15AM PST

I looked up the response to "How do I stop windows installer "Roxio Media Manager" and have tried it but can't figure out how to locate the file I need to direct the msi to on the Blackberry disc. any ideas

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Roxio Media Manager looking for missing .msi file
Mar 11, 2010 8:38AM PST

Has anyone fixed this problem? I found the file on the blackberry CD but the installer will not accept the path to this file.

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Roxio Media Manager looking for missing .msi file
Apr 9, 2010 9:58AM PDT

You can download the Desktop Manager software from the RIM website. Double click the archive package to extract it to the temp folder, and then point the pop-up to that folder to find the msi file that it wants.

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Roxio manager update problem
Apr 28, 2010 3:23PM PDT

I went to the rim website, I think, it has blackberry phones on it. If that is not it, can you please put the link to the rim website. I couldn't find anything that pertained to archives or desktop manager. thanks, TJ

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Roxio Media Manager.msi
May 17, 2010 4:20AM PDT

The installer ask over and over again for the Roxio Media Manager.msi program. When I give it, it responds with "The file G:\Blackberry\Roxio Media Manager.msi is not a valid installation package for the product Roxio Media Manager. Try to find the installation package "Roxio Media Manager.msi" in a folder from which you can install Roxio Media Manager."

What a pain in the ... I have never come across an application so hell bent on not installing or uninstalling.

Now my system is just not usable, the installer will not go away I can't uninstall it, I have remove everything to do with Roxio from the Registery and it still returns.. It's like a virus.

I like my CrackBerry but this Roxio software that installs with is crap. I would advise anyone who gets a BlackBerry to not install Roxio with it during the install process.

William King

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I fixed mine
May 17, 2010 12:21PM PDT
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I fixed mine
May 17, 2010 3:44PM PDT

I somewhat fixed it by following something on the Roxio kb of all places., it said to disable the Windows Installer in the Services then run the The Windows Installer CleanUp Utility. Make some registry entry deletes. Well it quit looping. but is it gone?

http://kb.roxio.com/search.aspx?URL=/content/000086CR

Thanks

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Desktop Software package makes a difference
May 18, 2010 7:49AM PDT

Depending on what version of the desktop software you have installed, you may need to go look for an older package, with the same version of this msi file.

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response
Aug 18, 2010 4:36PM PDT

Amen to that one! I'll know next time.

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I still need help, it's not working!
Aug 27, 2010 5:32AM PDT

I've located the .msi file on my Blackberry install disk, but it won't let me point the installer to that file. I went to the RIM website and can't figure out how to get anything from there. I read the posts and did what they said, and I still can't get the .msi file in the right place or something?

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roxio media manger.msi
Jun 7, 2010 12:15AM PDT

I am using a Dell Inspiron 530 2Gig Ram and XP Pro. I had to do a system restore, which seemed to work fine. Now I am getting a popup message all the time looking for a file called "Roxio Media Manager.msi". I can't find the file on the CD, and I have uninstalled and re-installed the Roxio Creator & MyDVD 9.0 DE program several times. I can't find a tech. support number, they just tell me to contact Dell. (but I am out of warranty) Looking for a way to fix this without re-formatting the PC. Any ideas?

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Power tool time.
Jun 7, 2010 1:06AM PDT
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Roxio Media Manager.msi
Aug 13, 2010 11:14AM PDT

How do I get Roxio Media Manager.msi to stop trying to running? Whatever it's doing can't be completed because there is no installation file in my laptop for it to go in or operate off of.
I have a Dell Vostro 1000, AMDm 64 Athlon X2 laptop, with MS Windows XP Home Edition.

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Be sure to tell if
Aug 14, 2010 1:16AM PDT

Be sure to tell the forum you've completed the ideas presented so far.

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Re: Fixing
Aug 14, 2010 1:35AM PDT

Hi Bob,

One of the solutions presented above (and you might refer to that) is your post linking to http://support.microsoft.com/kb/290301. It has been updated in July 2010 and now says something like (I get the Dutch version, so this is translated by google and me together):

This article previously contained a link to the Windows Installer Cleanup Utility (msicuu2.exe). If you are led to this article for a problem installing a product other than Microsoft Office, contact the software manufacturer for assistance with the installation of the product.
With the Windows Cleanup Intaller Utility certain installation issues were resolved, but other components installed on your computer may be damaged. Because of this problem the utility has been removed from the Microsoft Download Center..

So obviously, that link didn't work any more for the OP. Sorry to see, it was a very useful program. I made an extra backup copy of it right now.

Kees

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mcuh easier then you think everybody
Dec 7, 2010 12:44PM PST

go to run and type in msconfig. click ok. go to the start up tab.
Find the ISUSMP and disable it. Click apply and restart.
If you want to completely remove it download advanced system care free edition from iobit and it has a start up items section where you can delete the little ******* once and for all.

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I need help
Dec 11, 2010 9:51AM PST

patruss05, i tried typing it msconfig in the run space but it did not find it. i downloaded advanced system care... what do i do from here?

i really want to remove this asap!

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Get Rid Of Advanced System Care
Jan 6, 2011 4:38AM PST

Better option for Startup Manager would be Mike Lin's "Startup Control Panel". Download, unzip and run from desktop the "Standalone EXE Version"

http://www.mlin.net/StartupCPL.shtml

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