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Question

How do I solve a PowerPoint cmd issue?

by Vortex104 / October 13, 2013 11:45 PM PDT

So my school is running two TV screens in the main hallway, running PowerPoints that give general news updates to the school. However, around every half hour, a cmd prompt comes up. It says something to the extent of accessing a restartlog on the computer and being denied access. The computer account has admin privileges, so that isn't the problem. Can anyone tell me what the message means and how to stop it from interrupting the PowerPoint slide.

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All Answers

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Answer
Re: message
by Kees_B Forum moderator / October 13, 2013 11:49 PM PDT

I don't think it's a Powerpoint issue.

It seems like a rather regular Windows 7 message. If you can provide the full and litteral text (without typos please, so we can google it; it's a great idea if you google it yourself first to test), we might be able to tell you where it comes from and what to do about it.

Why run such a powerpoint in an account that has administrative capabilities? Doesn't seem necessary and then it's safer to do it in a limited account.

Kees

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Windows Message
by Vortex104 / October 14, 2013 12:17 AM PDT
In reply to: Re: message

I didn't set up the account itself, the computer is in the administrative office. Anyways, here's the message:

C:\Program Files\Z-Cron>rem @echo off

C:\Program Files\Z-Cron>set dirtocheck=H:\right

C:\Program Files\Z-Cron>set logdir=C:\users\rhstv\logs

C:\Program Files\Z-Cron>echo Mon 18/14/2013 10:05:00.29 1>"C:users\rshtv\logs\lastfilecheck.log"
Access is denied.

C:\Program Files\Z-Cron>dir "H:\right" 1>>"C:users\rshtv\logs\lastfilecheck.log"
Access is denied.

C:\Program Files\Z-Cron>if exist "H:\right\restart.*" goto letsrestart

C:\Program Files\Z-Cron>echo Mon 18/14/2013 10:05:00.29 - no restart files found
Access is denied.

C:\Program Files\Z-Cron>ping 1.1.1.1 -n 1 -w 30000 1>NUL

Apparently the computer is using some system called Z-Chron to keep the program running, and it does restart checks every five minutes. Don't know how to either cancel that or make sure it has the files it needs. Pretty sure that what this prompt is, it either can't access the files or doesn't have them.

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Re: message
by Kees_B Forum moderator / October 14, 2013 12:31 AM PDT
In reply to: Windows Message

That seems like a batch file run by task scheduler. Now ask the system manager/IT guy responsible for this PC to do something about it.

Kees

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Message
by Vortex104 / October 14, 2013 1:17 AM PDT
In reply to: Re: message

I fixed the problem, switched the owner account to the administrator, gave the system access to the restart logs. It works now. Thanks for the clarification on the batch file.

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Thanks for that.
by R. Proffitt Forum moderator / October 14, 2013 3:23 AM PDT
In reply to: Message

Yes, when I read the batch I immediately thought permissions and account issues.

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