Very sorry for any difficulty this may have been to you. But just so you know, if you want Samsung support, I support US products and customers. And from what I can tell, this model is for Italy. (Correct me if I'm wrong.) So while I can't help you directly, here's the Samsung Italy portal for support on that product: http://www.samsung.com/it/support/model/RL44QCIS1/XET
But we got a nice little community here that includes people from everywhere in the world, and they might have a few other suggestions to help you out.
Hope this helps you!
-- HD Tech
Hello I'm using Samsung fridge model RL44QCIS and I have a problem related to its temperature settings. Recently it started to change its temperature automatically and whenever I change it to the one I'm comfortable with, after 2 seconds it just comes back the same. The temperature I desire is 7 degrees celsius and the one it keeps coming back is 4 degrees. You would not believe how much difference those 3 degrees make!! My teeth hurt from too much cold no matter what I eat or drink: juice, milk, tomatoes, cucumber etc. If someone could point me in the right direction, whether I have to have it repaired, or I could fix it myself I would be very greatful. PS, this model has digital screen and only three buttons to use(operation- to turn it on/off; menu- to choose what I want to change and select) also important to mention that guarantee has ended. I look forward to your opinions.