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How do I repair Windows Explorer on an XP OS

I try to right click a desktop or folder icon and get a message that Explorer has encountered an error and must close, at which time my desktop blanks all icons, refreshes and all seems normal. Internet Explorer works, but file viewer does not allow JPEG, BMP or GIF files to be edited. I get the same message as above. I have re-installed IE, upgraded to IE8 and neither selection has affected the outcome. Is there an option other than re-installing Windows. System Restore doesn't solve the problem, it hung up for well over 12 hours and I was forced to restart the computer in safe mode (hoping SR would work, which it didn't.) I have the disks that came with the computer but am hesisitant to use them again, it wiped out all bookmarks, data and favorites. (I can't move them because I have no working right-click options due to the above error.)

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All Answers

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You can't fix that.

In reply to: How do I repair Windows Explorer on an XP OS

But you could remove items from the right click menu that causes the crash.

Again, Explorer is something unfixable as we have no access to source code. But my bet is your question is not what you are asking for help with.

Here's a link about the context editors -> HINT: GO GET THAT TOOL.

As to the missing CD that's going to be fatal so be sure to find that CD.

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How do I repair Windows Explorer on an XP OS

In reply to: You can't fix that.

I have the disk, I really don't want to have to use it again because I lost data, bookmarks and folders. I have done backups on the system but can't acccess the backups either. So, I have to re-install Windows again, correct?

Here is the info on my system:

MS Windows XP Professional 32-bit SP3
CPU Intel Pentium 4 Northwood 0.13um Technology
RAM 1.0GB DDR @ 166MHz (2.5-3-3-7)
Motherboard Dell Computer Corp. 0C2425 (Microprocessor)
Graphics DELL E773c @ 1024x768
Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Hard Drives
78GB IC35L090AVV207-0 (PATA) 100MB IMG VP0 (SCSI)
Optical Drives
Audio SoundMAX Integrated Digital Audio

This info may not offer any solutions.

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In reply to: How do I repair Windows Explorer on an XP OS

Why would we not backup again if the current backups are no good?

Why would we not put files on DROPBOX, iCloud, Google Docs and other places if we ran out of space?

And Why doesn't fixing the context menu help?

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How do I repair Windows Explorer on an XP OS

In reply to: Odd.

I can't access the right-click at all. When I right-click, the system shuts down. Disabling or removing items will solve nothing. I'm sure re-installiing the OS is my only option, even though it's fatal! I found I have most of my 6 month-old backup files on an external drive I can use if I get the system running properly. It won't be a total loss at least. Thanks for your help.

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Disabling or removing items will solve nothing.

In reply to: How do I repair Windows Explorer on an XP OS

I didn't read where you removed them. Also the 6 month old backup files are backups unless they are the last and sole copies which means they are not backups!

I've fixed the right click crash too many times with that tool (ShellMenuView) which is FREE and found at:


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