Question

How do I remove phising pop up

I get a pop up that goes something like, your computer may be infected, click here for a quick 10 second scan. In the background is Norton Antivirus. I also don't have Norton. Obviously phising. My browser is Firefox. Can anyone tell me how I can remove this malware? Thanks.

Discussion is locked
Answer
Follow
Reply to: How do I remove phising pop up
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: How do I remove phising pop up
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Re: popup
- Collapse -
Reply to Refresh Post

Thanks, I just did the refresh, hopefully that eliminates the pop up. I noticed that it created a folder on my desktop named "Old Firefox Data". Can I delete this folder?

- Collapse -
Re: delete

If you're happy with the result, you can delete it. If not, it should be possible to use it again.

- Collapse -
Phising Pop Up Still Comes Up

The phising pop up appeared again today. What I have been doing is immediately clicking the X at the top right corner of the screen. The phising pop up is very annoying as it happens every day. You mentioned there other options I can try. Thanks.

- Collapse -
There is a Web Hijack going around that

Has nothing to do with your PC or browser. I saw a spat of "Your PC is infected. Call 800something now." There are variations on this with some playing an audio about Microsoft has detected which is of course BS.

We never found an infection of those PCs but did find the web sites the user was going to, to be hijacked. No action was needed on the PCs but we did have to chat about changing the user's choice of web sites.

CNET Forums