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How do I remove Carbonite from my computer

by Suzanne Bridge / July 22, 2010 4:50 AM PDT

I have a Dell, running Windows XP home. My computer keeps freezing since I downloaded Carbonite trial.
I would like to get rid of Carbonite

Thank You

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What happens
by MarkFlax Forum moderator / July 22, 2010 6:01 AM PDT

when you try Uninstalling it through the Control Panel > Add/Remove Programs?

Alternatively, use System Restore to take your system back to a date/time before you installed this Carbonite.
(Start > All programs > Accessories > System Tools > System restore).


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Removing Carbonite
by brandeek1 / April 11, 2011 6:45 AM PDT

I calle the support line and after getting hung up on three times I finally got someone to help me. Here is what he did and it worked.

Went into Main drive (mine is C:) and clicked on Carbonite file. Changed file names to whatever they were but changed last part to .old
restarted pc
went back to same files and deleted them ndividually. then folder.
went in to hard drive (mine C:), Documents and Settings, All Users, Carbonite. Deleted all files then folder.
Went into recycle bin and emptied it.
restart pc.
That was it. I am now Carbonite Free.

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