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How do I recover from (Dialer.scom) when it's hijacked .exe

by billyboy25 / April 5, 2005 5:29 AM PDT

Thread link from windows XP forum
http://reviews.cnet.com/5208-6142-0.html?forumID=5&threadID=96551&messageID=1096910

Hi, I have gotten dialer.scom onto my comp. It has taken over registry keys. All .exe programmes are defaulted to open/run from windows media player for some reason, which once the player is open, states cannot open file. I can access files by not clicking on the open tab, but clicking on the run as.
This applies to all files not media ones alone. Including spybot,Ad-Aware, sygate firewall etc etc. The dialer.scom changes have defauled my AVG to turn off automatic email protection, I have to manually turn it on everytime the computer is turned on.

I cannot do a system restore either as once the restore is set and the computer reboots, hey presto, window media player opens and whatever file it is trying to open cannot be, the system restore doesnt take place.

Any registry fixes out there I should try? or other ways to rid the dialer and registry changes? I am not very computer literate and really want to avoid anything to risky if possible.

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Have you tried
by roddy32 / April 5, 2005 6:13 AM PDT

a HijackThis forum yet? I haven't got time to read all the posts on the XP thread, there are too many of them. I would try this next. HijackThis is a great tool but is dangerous if used without knowing exactly what to delete with it so there are forums that have experts that have been trained in using it so I would suggest bring your log to one of them. Please be patient with whoever you bring your log to, they are very busy. You'll have to join whichever forum you decide to bring it to but that is not a big deal and is the same as joining CNET.

HijackThis download locations:
http://castlecops.com/zx/Merijn/hijackthis.zip
http://www.spywareinfo.com/~merijn/files/HijackThis.exe
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
http://downloads.subratam.org/hijackthis.zip

Current version of HijackThis is 1.99.1 (released Feb. 16, 2005)

Where to put and how to use HijackThis:

It is important that you run HijackThis.exe in its own folder so the backup files that HijackThis creates will not be accidentally deleted.

Open 'My Computer', then double-click to open C:\ (or the drive letter that your Windows is installed on)
In the menu bar, click File-->New-->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ or C:\HijackThis\ folder. Put your HijackThis.exe there, and double click to run it.

Click 'Scan' button. Click 'Save log' button. Save the 'hijackthis.log' in your desktop. Copy and paste the content of 'hijackthis.log' and post it at one of these forums. Just follow the links on these for HJT.

http://www.computercops.biz/

http://forums.spywareinfo.com/

Other forums that offer HijackThis analysis can be found on this link in the recommended sites section on the left side of the page.
http://asap.maddoktor2.com/

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Thanks
by billyboy25 / April 5, 2005 7:43 AM PDT
In reply to: Have you tried

Hi, Thanks for the links and info, on with it all immediately. Have posted the HiJackThis log, althought ot an untrained eye, could not immediately see anything garingly wrong or with reference to dialer.scom.
The Ad-Aware and Spybouncer do not seem to be picking up the registry problems now, I have downloaded so many programmes it could of been any one that got rid.

Whether this means they are gone is a different matter. But the file opening issue is still going on.

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Hopefully the HJT experts will
by roddy32 / April 5, 2005 8:03 AM PDT
In reply to: Thanks

find something that will take care of both problems. I checked part of your thread in the XP forum and there are some smarter people than me trying to help you there. Keep us posted and it MAY be a while on the HJT forum because they are all swamped with people. Good luck.

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