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General discussion

How do I prevent all the junk mail?

Jan 11, 2006 6:27AM PST

I hope that I have come to the right forum for help. Recently, I am being bombarded with junk mail. If I do not recognize the sender, I do not open the mail. At first, I would tell AVG to block but evidently that sends a message to the sender because it seems that I am getting a lot more junk mail. Now all I do is simply delete but I am concerned that the junk may be carrying a virus and it will get loose and yeps, I am infected. So what can I do? Do I delete or block? Why am I getting all the junk mail? How do I prevent it? Is there a product, preferably free that will prevent the junk mail. I see AVG checking all incoming mail but it is allowing the junk. Do I need to use a different antivir program. This program was on the recommend list at Cnet. I realize that I am asking a lot of questions but I really need help. I have thought about changing the email address but really like the one that I have so please help me. Jen

Discussion is locked

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AV programs. . .
Jan 11, 2006 9:38PM PST

do not block Spam. Mostly anyway. Do a Google search for Spam blockers. There are about a gazillion available and a lot are free.

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Controlling spam and viruses.
Jan 12, 2006 7:00PM PST

Mama spam is one of the most infuriating parts of the internet today. The other is viruses, spyware and trojans, and you are doing right by using AVG to help combat viruses. Just make sure that you keep AVG's virus definition list uptodate by checking for updates every 2 or 3 days or so.

As Cory says, anti-virus applications do not stop spam, they will only scan email messages to check for viruses so you must do something else to combat spam emails. But before I make my own suggestions, a few more words about viruses and spyware.

Eventually you are going to get infected with a virus or spyware. It happens to us all even with all the preventative measures we all use. But you can make it difficult for the virus/spyware writers to see and get into your computer by using dfferent applications. These are what I use. They are all free;

A Firewall

If you decide to use nothing else, you need a firewall. This software sits between your Operating System, (OS), and the internet connection and checks every bit of data that tries to come in, and that tries to go out. Windows has its own firewall, but it is not very good. You really need a separate firewall and I use ZoneAlarm from;
http://www.zonelabs.com
This is a free firewall and will greatly improve the security of your computer.

AntiVirus

You already use AVG and that's very good. Just be sure to keep it uptodate, and perform regular scans with it, eg once a week.

Anti-Spyware

You need two or more anti-spyware applications. One isn't enough nowadays because spyware takes many forms. I use;

Ewido Security Suite from http://www.ewido.com or from download.com.

Although after the free trial period you lose some bells and whistles, it still works very well. If you decide to use it, make sure you keep the definitions uptodate and scan regularly. You don't need to set this to run everytime you start the computer. Just keep it as backup defence.

SpywareBlaster from http://www.javacoolsoftware.com/spywareblaster.html

Keep it uptodate and it will innoculate against spyware in the background without the need for scanning.

Microsoft Antispyware from http://www.microsoft.com

Allow this to update itself automatically and run in the background automatically and it will keep a check on anything nasty that tries to make changes.

With all those you will greatly help prevent any infections or hacking attempts.

Now, back to spam. As Cory said, there are many spam blockers available, but I use my own email software to help me get rid of spam.

I don't use Outlook, or Outlook Express, they are too vulnerable. I use Netscapes email software, but a better one is the new Firefox browser companion called Thunderbird, from;
http://www.mozilla.com

They both have a feature called ''Junk'' email filters. By starting the Junk feature Thunderbird will, over time, learn which emails you don't want and send them either to a Junk folder, or direct to the Trash folder. It does this simply by you clicking the ''Junk'' button for each email you don't want to read. You don't even have to highlight the email which means it is never opened and so viruses do not get the chance to get in.

The process is slow to begin with, as it has to learn what you don't want, but soon your spam email will mostly be junked and you never have to see them.

Just make sure that the email software is set to delete the Trash folder whenever you close the program down. And, do not open any emails you do not know who they are from. Even well known and trusted firms send spam emails and if you don't want them junk them immediately.

One more thing. Even though AVG does its job by checking emails as they come in, never trust any email attachments, even if they are from relatives and friends or other trusted sources. Instead, right click the attachment and select to save to a convenient place. Your desktop is suitable as a ''temporary'' storage are.

Then, find the attachment on your desktop, right click it and select ''Scan with AVG''. If it comes up clean then it is safe to open the attachment. Afterwards you can decide what to do with the attachment; either keep it and cut and paste it into a folder somewhere, or delete it immediately.

Sorry for the long post, but I hope there's something there that will help you.

Mark

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//@mail.mar@
Jan 13, 2006 11:37AM PST

I spent some time this afternoon downloading the various softwares, zonealarm, mozilla, etc... mentioned in this posting. Windows antispyware notice has just come up asking whether I want to allow or block this windows "trusted site": //@mail.mar@. I don't know what it is, and googled it, but came up empty. I use MSN as my email program, and wonder if it is related to that. Any ideas???

Thank you.

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provider is key
Jan 12, 2006 9:32PM PST

I have 2 email addresses. With hotmail I get junk all the time - I think some of it comes from them!
I have NEVER had a junk email via unwired. They filter for me.
So it seems to me that a reliable email provider is critical. Laine

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For me the answer was POPFILE.
Jan 12, 2006 9:37PM PST

Free, works but not for everyone. Only 99.99% effective after a few weeks so it fails for you.

Bob

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Uuh, It will fails after few weeks??
Jan 12, 2006 11:52PM PST

I just going to download and use popfile, but your post said something:

'Free, works but not for everyone. Only 99.99% effective after a few weeks so it fails for you.'

So it will work for a few weeks, then fail.. OR..??

Please apologize if I get confused and misunderstood you.. My english is not that good..

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No, that's not what Bob meant, :)
Jan 13, 2006 3:41AM PST

Hi Melati.

All Bob was saying was that no anti-spam process is 100% effective. Some spam will always get through. With Popfile Bob is saying that 1 in 10,000 will get through, (99.99% effective). Spammers learn what works and what doesn't, and so after a few weeks they will find something that will get through our defences until our filters pick the new form of spam up again.

I've never used Popfile so I don't know how easy or difficult it is to train to junk spam. Possibly it may be a little complicated for some people? Perhaps that's why Bob says "it works, but not for everyone".

I hope that helps.

Mark

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Thanks Marks, also thought, maybe
Jan 13, 2006 4:15AM PST

it mean, that after a few week of training, popfile will work 99.9%...

The difficulty is in the training...

Thanks again.. I have more tools to learn now..

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Your post was looking for the 100% solution.
Jan 13, 2006 12:19PM PST

Popfile removes about 99.99% of junk mail. When you find the 100% solution, please write about it.

Bob

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I know RP, if I want to get 100% solution..
Jan 13, 2006 5:18PM PST

then I have to run away from using it (email), just like many other things, windows in particular and MS in general... the best tips is .. Don't Use It ...

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POPFILE??
Jan 17, 2006 4:36AM PST

I tried downloading POPFILE for Spam as recommended by some, but discovered that it's not for Windows ME. Sad

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Get a new address
Jan 12, 2006 9:55PM PST

The only way I was able to reduce junk mail was to literally change my address THEN proceed to NEVER put my email address on a web page, ever.

From now on use a form, but don't use formmail.pl, use an asp or php solution or do what I've been doing and make a tiny little flash movie with just the email link on it. Spiders can't read .swf files. REMEMBER when you publish the Flash to take out the line that lisis the links used in the movie, usually in a comment above the <object> tag.

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Treat your email as a phone number
Jan 12, 2006 11:05PM PST

When you fill out a form that has your phone # on it,, sometimes there's an option for associates, or "Partners" to contact you. Usually, most people check the "Do not call me" option.

Well, it's the same with email. Think before you click. Make sure that when you give your email address to ANYONE, even your bank & yes, Mircosoft, make sure that they DON'T give your email to their partners.

Chances are their partners won't sell your email address, but they could give it to THEIR partners, which could give it to THEIR partners, weho WILL sell it. So, always make sure that you check (or uncheck) the option for your email to be given to partners.

Because even if it's not Junk, it could be Unwanted.

Also, although it may or may not help, make sure you report junk email, by using the "Report Junk email" or "Report as Spam" button, if you have one. If you use Hotmail, you HAVE to check the box when you empty the Junk email bin.

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All that Spam...
Jan 13, 2006 5:03AM PST

If I could figure out how to eliminate all the spam mail I get, I'd be a rich woman. Literally. I wish someone could come up with a way to do it. I've contacted my ISP, (which was of no help at all) I have lots of good antivirus software, pop up blockers, ... actually anything I can use to get rid of it. I use address blockers, they seem to get around that too. Yahoo has one of the best anti spam programs, but it still gets thru that too. If anyone has any ideas, I'd like to know as well. I have the worst time with my Outlook Mail. EVERYTHING gets thru that email client! Mamajenn, I wish you lots of luck and if you find out what to do.. Please let me know! I feel for you, dear. Maybe someone out there can help us both!
Have a most wonderful day ...

Katie50

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Spam
Jan 13, 2006 6:23AM PST

There are utilities that filter E-Mail that you can use with Outlook. I use MailWasher (free but limited to try, but cheap to buy). It, as all others is not 100% effective, but I find this one pretty good.

I never give my ISP provided E-Mail address to anyone but friends. For all else I use Yahoo! Like any good filter, it's good but not perfect.

As already suggested, your ISP most certainly will allow you to add a ''family member'' E-Mail account. Start one, E-mail your friends to advise them, then stop using the old one. In effect you've changed your E-Mail address. You may want to use a second (or I guess it is now the third) E-Mail address for use with companies that need your address, but won't guarantee they will protect it as if it were their own.

Many ISPs put Spam filters on your E-Mail, but something will eventually get through any filter.


Paul

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Use Safari
Jan 13, 2006 5:17AM PST

After about a year of using Safari, I found it to be the most effective and INTELLIGENT spam filter around. Unlike the heavy handed (DUMB} methods used by HOTMAIL/MSN and AOL. Safari's bullt-in algorithm catches about 98-99% of all spam!

One catch, you'll have to get a Mac to run Safari Wink

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Lotsa Luck!
Jan 13, 2006 5:39PM PST

Best to have specific email addresses for certain things. Use one of the many free places out there to get a couple - one for urgent / need to know stuff and the other for crap you might want but don't care to have to check on every day if you don't want to.

- Use first as your main address for family, friends, breaking news alerts (MSNBC is best because they put info in the subject line, versus CNN or FOX that makes you have to open up the email to find out what's going on!), and also for anything needed periodically from Microsoft, Gateway, Norton, etc.

- Second address is for any newsletters you may be interested in and for those occasional contests you can't resist signing up for. Iwon.com is good place to get this address, cause they give away 10K$ a week to members . . . and if they're giving it to somebody it might as well be me! Ya Know - Ya Gotta Play To Lose! Anyway, considering this place is based on nothing but advertising, the spam blocker is good. But even so, since nothing vital comes there, it's easy to look the inbox list over and delete anything without question.

I will NEVER use the email address connected to my ISP! Since I don't plan to be with them forever, I don't want to have to lose any saved email in that account when I go to another ISP.

Finally, someone mentioned Hotmail here. Maybe a paid account is better, but the free account I have has the worse procedure for handling JUNK. Anything you select in the main inbox as JUNK should be deleted then, but instead moves to the JUNK folder! This means you'll see it again, to delete there - double work! AND it makes no difference when the spam box is selected as the JUNK folder is deleted, the same crap continues to get through. Now I just delete JUNK in my inbox first time I see it.

Sorry this is so long. I hope it helps someone out.

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New Email address
Jan 14, 2006 9:59AM PST

I read all the post and appreciate all the information. Who do I use as my new email provider? How do you sign up for a new email provider? I have always used my ISP but from what I have read that is not a good idea. Again thanks for all your advice. MamaJen

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Endless Possibilities
Jan 14, 2006 2:11PM PST

Google ''free email accounts'' and you'll see Hotmail, Yahoo, MyWay.com or even Gmail which is Google's own. As I stated, and recommended previously cause of the money giveaway (oh, why not?), there's Iwon.com! Choices go on and on, many offering up funny, cryptic, clever, or vulgar address endings. I don't what it's called - the part that comes after the @ sign.

For instance from Email Hell you can get an address that ends with ''@Ihaveabigass.com'' or my personal choice: ''@stoplookingatmyass.com'' neither of which could be used for anything meaningful, but fun for nothing! WARNING! Other options offered by that particular site are EXTREMELY VULGAR and VERY OFFENSIVE to Many people! If you venture there, be sure you tuck the First Amendment under your arm first and remember it applies to all of US, for what it's worth . . .

By the way, some people use free email accounts to free up space in their real, limited or overflowing email account. They just forward stuff out, having named an account for what it will hold, just like a file folder: Jokes2005@__.com, or Recipes2005@__.com or whatever. I'm sure you get the point, but it's not something to do with anything you couldn't afford to lose. Just another idea . . . Good Luck and Have Fun!

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In addition . . .
Jan 14, 2006 2:49PM PST

Forgot to mention NetZero and AOL offer free email accounts too. Do a Google search, like I said before and you'll see the free listing is long. They're all about the same, with ads on top, left and / or right, and depending on which one you select, your popup blocker will be shooting stuff right and left too!

Maybe cruise the first couple of Google pages, or search within a search for a favorite brand or product to see if they offer anything you'd like to be associated with, like: "YourName@budweiser.com" or "YourName@Charity-Mail.com" where proceeds go to charity.

Hope I didn't overwhelm you too much.

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2 e-mail-adresses
Jan 16, 2006 6:50AM PST

I have had always 2 e-mail adresses : 1 for friends and family, the other for all the sites I am visiting. So if I want some information on a site and fill in a request, I make sure I use the the "public" one. And with msn, you can set your options so that in your post there is only mail from your "contacts". The box with the unwanted "contacts" fills up with junkmail but its emptied automatically every fifth day. So I don't have to worry about it, but to check if there is mail in it I do want to see. Maybe in other programs, like Yahoo, you can set the same options?
Lisette

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Yahoo Email
Jan 15, 2006 10:09AM PST

I have a Yahoo account. You can program your bulk mail box to not bring any messages into it (this way they do not even appear in the bulk mail box). I have done this for years now, and at first I used to check frequently to see if any of the emails I regularily get were being put into it. If you have all the addresses you want to get mail from entered into your address book it works very well. Of course, some sly ones do slip through. As to AVG, it is one of the best I have ever used, but it is a antivirus, not for blocking spam. Try a free spam blocker or spyware. Adaware is very good.
Good luck, Sherrill

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You will never free from spammer/junkmailer
Jan 17, 2006 12:25AM PST

With all those suggestions such as different email addresses, using mac, using safari, or any webmail (hotmail, yahoo, gmail, inbox, etc.) WILL NOT free you from spam/junk mail.

Because those spammer or junkmailer sending the email to any addresses they found in the web, in your addressbook, etc.

No matter where you hide, someone going to give away your address to be available to them.

What you can do is, reducing the spam/junk mail that you SEE!! NOT reducing the amount you received... by using program such as Mailwasher or POPFILE, even with that you still have to teach them to recognize what is spam/junk or legitimate email, for a couple days or weeks.

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Another logical tip is
Jan 18, 2006 6:20PM PST

treat your email just like any regular Paper email.. you know you also get junk mail from time to time..

Did you open it? probably not.
Did you give it to someone else? I guess not.

So, just delete any email that you don't expect or know the sender/address, especially if the subject doesn't related to whatever you are doing.

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SPAM
Jan 17, 2006 1:19AM PST

I never realized that SPAM was such a huge problem because in 7 years I have NEVER been spammed until just recently. I have about 3 email accounts and I made the mistake of using my primary email address in Outlook Express to order online. I always use my primary email address for everything. Big Mistake!

Finally, I realized that in the past when I gave my address online I had used my Yahoo address, but I hardly used lately for communication to others.

Yahoo Spam filter is the best IMO. When I finally went into my Yahoo email one day , I noticed ALL junk and Spam was properly filtered out and I was impressed.

I've been advised to change my primary email address and to notify my friends and family. It may be the only solution. Though I do often wonder WHY none of my email contacts have had to change their address because of SPAM.

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Because, changing your main email
Jan 17, 2006 1:40AM PST

address such as your company email, your own domain email or email from your provider domain, is not as easy as changing Webmail address such as Yahoo etc.

Second, they just don't want to use webmail or even they just don't want be bother with many different email addresses.

Again, even using yahoo, you still get spam/junk mail, the different is that many of them already being filtered out and put in the Bulk folder... and you have to check for any legimate email that mistakenly identified as spam/junk.

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Page of tips for you.
Jan 17, 2006 1:36AM PST
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I Have Been Having Major Problems
Jan 17, 2006 1:14PM PST

with people I know spamming messages, recipes, jokes, etc., to me and listing all the e-mail addresses, including mine, of the recipients in the CC. I have tried over and over to explain how dangerous this is and that it is an invasion of my privacy for them to publicize my e-mail address.

Any suggestions on how to get this point across?

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Me Too!
Jan 17, 2006 4:46PM PST

I know what you mean! I've tried telling them that's how a virus is passed along innocently, but they just don't get it! Especially horrible are those messages that no one can seem to resist passing along, the ones that time time to load . . . who knows what's really going on in that amount of time?

I no longer open up any email, even from people I know and supposedly trust, when I see FWD in the subject line. It's just not worth it to me to see whatever it is, no matter how cute or funny or poetic. You can only take so much of that stuff before it gets old anyway.

Besides that thought, I often wonder how much I can trust any other email these same people send me. If they don't understand the simple dangers of email forwarding, how can I expect them to have their anti-virus and other protections in place and regularly updated? Scary, scary!

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Give them the guilt trip
Jan 17, 2006 5:15PM PST

Okay, this may sound self-serving but if you are getting loads of spam, do the blame game and make them feel responsible for your email getting to a spammer's list.
Then send them over to some authoritative site to show how you came to believe it was their fault. Here's one from Yahoo:

http://antispam.yahoo.com/tips#t2

Check the heading "Chain Letters" near the bottom.

You can also send them to my page but I don't know if it will have the same credibility for them.