Attention: The forums will be placed on read only mode this Saturday (Oct. 20, 2018)

During this outage (6:30 AM to 8 PM PDT) the forums will be placed on read only mode. We apologize for this inconvenience. Click here to read details

Small business & Startups forum


How do I make my Computer Business successuful?

by LoveZelena / July 2, 2017 6:57 AM PDT

Hi everyone,

I have been interested in being a computer technician all my life. In the recent year, I have been following a senior computer technician YouTuber named Carey Holzman. He taught me a lot of things in running a Computer Technician service business. However I tried to start up one in the Greater Boston area in March but closed it in May because I didn't get a single customer. I advertised on Facebook which my page only got 11 Likes, I had a website and I made flyers to give out to friends, but nothing. I plan to give it another try, but to prevent it from failing, how do I advertise myself better to home users and small businesses?

Thanks everyone for your time!


Discussion is locked
You are posting a reply to: How do I make my Computer Business successuful?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: How do I make my Computer Business successuful?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Small world.
by R. Proffitt Forum moderator / July 2, 2017 7:21 AM PDT

I moved out of the Boston area about 7 years ago (Marlborough) and know the area. The problem is exacerbated by falling hardware prices and the move from desktop to laptops and now to smartphones.

A dear friend didn't see this coming and stuck to custom desktops and now is lucky to score a few sales a month. As to service you may have to forget the shop front and go mobile only to cut costs to the bone.

As to adverts, I have no good news there. Newspapers are dead, flyers are something you must keep doing and I've yet to use a business because they had a FB page. Maybe that tech position at Best Buy is how it's done today.

Collapse -
To my understanding...
by LoveZelena / July 2, 2017 8:08 AM PDT
In reply to: Small world.


I plan to work from home anyways and reach out to the area.

So the best way to make a profit is to work with laptops and smartphones/tablets?

So advertising would be best by posting flyers in stores and mail post cards to homes and businesses?


Collapse -
I wouldn't say that.
by R. Proffitt Forum moderator / July 2, 2017 8:31 AM PDT
In reply to: To my understanding...

I thought I'd share that my dear friend "stuck" with selling custom desktops and went from selling maybe a few hundred a month to a handful. He had to close the doors to his office and now has an office which is half a room in another company. This story repeats as I encounter folk that were in that business.

Look around and see what folk are using today. Smartphones sadly are either disposable or time consuming on support. You have to be a very special person to work smartphone issues but even then the carrier gets the support work most of the time.

I'd stick to the flyers and business cards since postage is going to hammer your wallet.

Collapse -
by LoveZelena / July 2, 2017 8:40 AM PDT
In reply to: I wouldn't say that.

So if I sell a few custom pcs like what you describe a few times a month, would servicing Laptops work since so many people use them? Also I plan to be a service technician for small businesses that don't have their own technicians.

I'll definitely do flyers and business cards.

Collapse -
That I can't answer.
by R. Proffitt Forum moderator / July 2, 2017 9:19 AM PDT
In reply to: Devices

While we know there is call for laptop repair the problem is that the prices crashed and for very cheap I can get a refurb for less than it costs to repair most laptops. Sure you may find a few that need a drive or other part but just last week my niece brought me her laptop. It needed a HDD, keyboard and fan. She was not going to pay me so I told her I'd use some HDD pull I had on hand and to order a keyboard and fan (I even supplied the links) but she ended up getting a new laptop instead of fixing the old one.

This story is sadly typical and my bet why folk replace rather than fix.

Collapse -
3D Printing Revolution
by LoveZelena / July 2, 2017 10:32 AM PDT
In reply to: That I can't answer.

I heard that 3D Printing is a huge revolution right now. I seen some laptops that were custom built. The case was made via 3D Printing, they used a Rasbery Pie Motherboard and the other required parts were bought through Amazon. I might go into that.

Also I'll go into building custom mini PCs which is another big thing on the radar right now.

Collapse -
Sadly, if a person wants Pi they have the skills
by R. Proffitt Forum moderator / July 2, 2017 10:52 AM PDT
In reply to: 3D Printing Revolution

To build or buy such. has plenty of Pi choices and here's a killer 99 to 129 dollar Pi type laptop.

Can you compete with that 14 inch 99 dollar laptop?

Collapse -
by itsdigger / July 2, 2017 12:11 PM PDT

That's kind of a cool little comp.
I've been looking for a little toy like this or maybe a cheap little Windows while recovering at my Sisters house.
Play Time ?

Collapse -
by James Denison / July 2, 2017 12:35 PM PDT
In reply to: Actually


Collapse -
(NT) Check your email James
by itsdigger / July 2, 2017 1:26 PM PDT
In reply to: recovering?
Collapse -
got it
by James Denison / July 2, 2017 4:10 PM PDT
In reply to: Check your email James

God be with you and recover quickly.

Collapse -
by Win_Dar / July 2, 2017 9:46 PM PDT

Hey, Zelena.

Sorry to hear that your first try didn't work out as much as you hoped it would. But, you can always try again. Before setting up another shop, you may want to scout competitors in the area. What are they doing differently?What do you think you can do differently? You can also focus on bulk repairs or bulk orders. Schools, start ups, small shops. It also pays to focus on laptop and smartphone repair services.

Collapse -
by Bob__B / July 4, 2017 6:29 AM PDT

Print up some business cards.
Post them on free bulletin boards, barber shops, super markets, etc.

Visit some local businesses, speak with the manager/owner.
Introduce yourself, tell them what your doing, answer any question, give them a business card.

When someone calls answer your phone.
If your using voice mail check it often and return the call.

If you make an appointment be prompt.
If something happens and you can't be on time give them a call.

Collapse -
by johncyne / July 4, 2017 8:15 PM PDT

You do not have to avoid fear of failure. Dare to cope with it and success will come to you. Act so much and success will come to me

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!